About IAAPA

Inspiring each other to move the attractions industry forward.

IAAPA is the premier trade association representing the diverse and ever-changing attractions industry. For over a century, we have connected companies of all sizes and people of all levels to provide meaningful experiences for their guests around the world.

IAAPA hosts global events and conferences that spread successful ideas and practices. We also provide valuable tools and resources that make all our businesses smarter, safer, and more profitable while delivering guest experiences that surprise and delight.

Founded in 1918, IAAPA represents leading industry attractions and supplier companies, consultants, and individual members from more than 100 countries. Members include professionals from amusement parks, theme parks, attractions, water parks, resorts, family entertainment centers, zoos, aquariums, science centers, museums, cruise lines, manufacturers, and suppliers. 

About the Team

If your passion is people helping them succeed and drive positive change, this is the team you belong to. Your creativity, drive, and desire to take care of our global team members will be the flagship that leads to the success of the IAAPA’s mission.

Key Areas of Responsibility:

The HR Associate administers IAAPA’s total rewards, including employee health, welfare and retirement plans companywide. The HR Associate will also specialize in talent acquisition and provide services to our office in LATAM and provide administrative support to the HR function as needed (e.g., correspondence generation, record keeping, file maintenance, HRIS entry). 

Job Title: Human Resources Associate 

Hours: Full time

Location: HQ

Overall Responsibilities: 

Total Rewards Administrator:

• Prepare and update Total Rewards documentation for every employee upon hiring and after promotions and salary changes.
• Administers health plans, including enrollments and terminations. 
• Acts as a liaison between employees and insurance providers to resolve benefits-related problems and ensure effective utilization of plans and positive employee relations.
• Conducts new-employee orientations to ensure employees gain an understanding of benefits plans and enrollment processes. 
• Assists with annual open enrollment period of each year. Arrange for distribution of plan summary materials and required notices. Assist with communicating changes to employees. 
• Enter data into ADP Workforce Now (HRIS system) as required to ensure all HR records remain up to date. 

Talent Acquisition:

• Own the talent acquisition process posting open positions, screening resumes, scheduling interviews.
• Coordinate recruitment process with the hiring managers, and keep all involved parties updated.

Support to our LATAM Office:

• Provides HR services to our offices in Latin America.
• Coordinate with the LATAM office on their HR needs and ensure they are updated on any pending issues.
• Communicates effectively in both English and Spanish.

Qualification, Knowledge, Skill Required:

• One or more years in a Human Resources related role.
• Be well organized and able to multi-task.
• Be an effective communicator both, verbal and written.
• Ability to maintain confidetiality.
• Have excellent computer skills including proficiency in Microsoft Word and Microsoft Excel.

• Bachelor’s Degree in Human Resources, Business Administration, or other related field 
• Fluency in English and Spanish

Competences

• Operational: Getting Work Done through Others, Getting Organized.
• Courage: Dealing with Trouble.
• Strategic: Making Complex Decisions.
• Organizational Positioning: Communicating Effectively.
• Operating: Getting Organized & Managing Work Processes.
• Personal & Interpersonal: Inspiring Others.

The above statements describe the general nature and level of work the individual(s) assigned to this position perform. They are not intended to be an exhaustive list of all required duties, responsibilities, and skills. Management reserves the right to modify, add, or remove tasks and assign other necessary obligations. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.