Business Development Admin (Remote)

Reports To 

Director of Solutions 

Who is Vant4ge? 

Are you passionate about supporting the building of a technology-based product that will actually help people in need? Do you want to work in an environment that is dynamic, challenging and constantly evolving? As a member of the team, you'll have the opportunity to work in a highly collaborative, creative and agile environment. 

We are Vant4ge. Our staff is passionate about using technology to help and give hope to people who may have become involved in local, state or federal justice systems. We provide an online community-of-care that connects, coordinates and tracks all those who are involved in the correctional and rehabilitative life cycle, including those with the most at stake (the justice involved youth or adult, him/herself). Our technology seeks to empower all involved to assess, assign and encourage completion of treatment plans that will improve success in the community. We enjoy knowing our software at the end of the day is being used to help people. 

Job Overview 

The Business Development Admin works with the Business Development, Client Interface Management and Solutions teams to manage and retain existing customers and handle administrative task support for the internal teams. A Successful candidate will have independent reasoning skills, organizational skills, experience coordinating between internal and external partners, and excellent communication skills. 

This is a full time, salaried position with excellent benefits including medical, dental, vision, life and disability insurance, matching 401k, a wellness benefit and generous paid time off. This position is fully remote within the United States. Candidates must be able to pass a reference check and background screen. 

Job Responsibilities 

• Communicate contract terms, deadlines and notices to appropriate parties. 

• Follow up to ensure contractual terms are maintained and satisfied. 

• Schedule and manage account review meetings with clients and the assigned Business Development Representative for continuity and account upgrades. 

• Work closely with Accounting and Client Interface Management on invoices, monthly billing, contract lifecycles renewals, timelines and cancellation policies and procedures. 

• Manage State Registration Portal credentials 

• Create, manage and maintain registrations and credentials in a timely manner and maintain a centralized digital file 

• Schedule, organize and manage all conference details, excluding individual travel arrangements, including a company-wide conference calendar, attendee registrations, booth reservations, booth material delivery and inventor, presentation deadline submissions and post-conference debrief meetings 

• Maintain an organized and complete system of electronic files 

• Upload all new documents, dates, and communications to HubSpot 

• Steward Client User Count compliance 

• Coordinate with data team for client specific data that will inform renewals 

• Maintain organizational standards of professionalism and performance 

• Participate in training and professional development as required 

• Follow policy and procedure 

• Give and receive feedback in a professional and timely manner 

• Maintain positivity while managing conflict 

• Other duties as assigned 

Qualifications 

• Relevant work experience in business and client relations  

• The ability to quickly learn our products and their functionality 

• Excellent written, verbal and presentation communication skills 

• The ability to handle technical resources 

• The ability to translate technical information into non-technical language  

• The ability to work under pressure and meet deadlines 

• Strong organizational skills 

• Attention to detail 

• A willingness to attend training and workshops to stay current on the technical developments happening in the industry 

We Highly Value 

• Passion for and responsibility to the customer/partner 

• Must be self-starting, hardworking and inquisitive 

• Leadership through innovation in everything you do 

• Passion for what you do and being self-reflective to improve 

• Relentless commitment to win 

• Personal and corporate integrity