75 Director of Business Development Jobs in Minneapolis, MN
Snap Install is Hiring a Remote Director of Business Development
- Maintains exceptional business relationships with all internal and external customers by utilizing in-depth knowledge of Snap Install objective, processes, and programs.
- Responsible for hitting revenue team goals each month while maintaining profit margin percentages.
- Develops, implements, and improves procedures pertinent to the effective and efficient operation of the Sales/Customer Service departments.
- Oversees customer relations including escalations to ensure effective long-term problem resolution.
- Partners with the Director of Operations, Direction of Business Implementation, Corporate Sales Manager, and other members of Snap as appropriate to align the Customer Service department's policies and systems with Snap's goals and objectives.
- Monitors customer-focused programs and procedures to ensure on-time delivery and positive customer satisfaction.
- Maintains in-depth working knowledge of Snap's systems and processes (i.e. Salesforce, G-Suite, etc).
- Assists in providing feedback to the company regarding service failures ot customer concerns.
- Focuses on self-development to stay current on customer service, operations, sales and supervisory updated procedures and best practices.
- Supports sales/client visits and actively participates in customer facing visits and presentations.
- Advocates the role Customer Service plays in the total client experience.
- Maintains a professional presence in appearance and verbal communication with both internal and external customers including, but not limited to, customer inquiries and problem solving.
- This position is directly responsible for leading managers of the division and indirectly responsible for all employees within the division.
- Coaches employees of the Operations department to achieve high performance in all aspects of customer service both internally and externally.
- Mentors Managers and other future leaders within Snap Install to assist them in navigating and developing their skills for continued growth.
- Perform other duties and projects as assigned by President.
- Bachelor's Degree preferred
- Master's Degree preferred
- 7 years of customer service supervision or team lead experience in high-volume call center.
- Exceptional written and verbal communication with all levels of the organization.
- Customer and client dedication.
- Proven decision-making qualities.
- Continued demonstration of confidentiality and discretion when dealing with employees and customers.
- Flexibility when dealing with customers and employees.
- Demonstrated leadership ability both directly and indirectly.
- Executive problem solving and analysis.
- Team Oriented.
- Strong technical ability.
- Ability to work long hours including after hours and weekends.
- Local and national travel required as needed.
- Year-End Discretionary and "On the Spot" Bonuses
- Paid Time Off
- Spontaneous Company Lunches
- Casual Attire
- Medical, Vision, RX, & Dental Insurance
- Life Insurance
- Critical Illness & Accident Insurance
- Short and Long-Term Disability
- Parental Leave
- 401(k) Discretionary Matching Program
- Free, Independent Financial Advisory Services
- Opportunity for Growth
- Giving Back to the Community
- Performance-Based Rewards
- Sporting Event Tickets
- Company Outings
- Fantasy Football League
- Company Happy Hours
Job Summary
Full Time
IT Outsourcing & Consulting
$192k-243k (estimate)
04/04/2024
06/03/2024
snap-install.com
MAPLE GROVE, MN
25 - 50
2011
TRAVIS PETERSON
<$5M
IT Outsourcing & Consulting
Related Companies
About Snap Install
Since 2011, Snap Install has been offering an innovative, proven approach to the installation of Audio/Video Consumer Electronics, Healthcare Devices, Digital Signage, Computer and Network-Based IT Products. Through our network of expert, certified technicians, Snap Install has the capacity to complete assignments of any size at both local or national levels. We are a young, motivated, vibrant and fast paced company that is committed to providing our clients with a successful turnkey solution on every job.
The job skills required for Director of Business Development include Business Development, Leadership, Futures, Customer Service, Problem Solving, Salesforce, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Business Development. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Business Development. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Business Development positions, which can be used as a reference in future career path planning. As a Director of Business Development, it can be promoted into senior positions as a Top Division Business Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Business Development. You can explore the career advancement for a Director of Business Development below and select your interested title to get hiring information.
If you are interested in becoming a Director of Business Development, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Business Development for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Business Development job description and responsibilities
Set and assign operational goals for the representatives' organizations, ensuring that the overall sales and business development goals of the segment are met.
01/28/2022: Huntsville, AL
A business development director also leads sales and client-relationship management, tracks new markets and emerging trends, recommends new products and services, proposes and develops new strategic partnerships, writes proposals and plans, and guides lon
01/08/2022: Paramus, NJ
A director of business development will also oversee client-relationship management and sales.
01/05/2022: Florence, AL
Business development directors are responsible for generating sales leads and expanding the customer base of an organization.
12/22/2021: Pensacola, FL
Business development directors as part of their description conduct surveys to determine customer satisfaction levels and make necessary adjustments to ensure a satisfied clientele.
01/13/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Business Development jobs
At a high-level, this role will generate and secure short and long-term profitable business through proactive business development and account management based on a fundamental understanding of the customers' business, operations and objectives.
01/18/2022: Augusta, GA
Cares deeply about everyday entrepreneurs trying to start and grow businesses, especially those whose voices are often unheard.
01/10/2022: South Bend, IN
Hiring companies look for a proven ability to hit targets, a consistent background of winning new business and often relevant sector experience.
03/12/2022: Pittsburgh, PA
They assign work territories and set revenue targets for business development managers.
01/12/2022: Stamford, CT
A new business development professional with proven success finding then developing strong customer relationships on the local, regional and national levels.
01/01/2022: Boca Raton, FL
Step 3: View the best colleges and universities for Director of Business Development.
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