How You Will Make an ImpactThe Front desk administrator is the first point of contact for the organization. Multitasking and stress management skills are essential for this position. This position may greet customers and visitors and coordinate front-desk activities which may also include process documentation for completed orders. The Nuts and BoltsFirst point of contact for walk in customers, directing customers to appropriate team membersProvide excellent customer service to both internal and external customersAssist to reconcile invoices for point of sale, accurately processing payments and paperwork necessary to complete sales transaction to allow for an efficient customer experienceAnswer phones and direct callers to other departments or team members as appropriateAssist customer service department as appropriate, may include assisting in the creation of or modification of customer accounts or user fields in the ERP system.Oversee the daily delivery schedule for drivers and/or assist with the coordination of vehicle check in or pick up. Required CredentialsHigh School diploma or GEDMinimum one (1) years Customer Service experience preferredManufacturing industry or background experience preferredAbility to carry out day to day monetary transactionsExperience with MS Office required; proficiency in Excel preferredDemonstrated skills in database management and record keeping may be preferredEffective oral and written communication; excellent interpersonal skillsThe ability to collaborate with a multi-department teamPhysical requirements – may be required to lift up to 20 lbs How We Make an ImpactAt Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world’s largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks! Some of Our Total RewardsWe offer big company perks with small company culture:Comprehensive benefits package including Medical, Dental, Vision and Life401(k) Savings Plan with Company MatchTuition Reimbursement10 Paid HolidaysGenerous Footwear, Eyewear, and Safety Equipment Discount ProgramPaid Training and Development Programs J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions. To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/ #LI-LB1