Job Summary

We are seeking a part-time Receptionist to join our front-of-house team based in our New York office. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting and welcoming them to Darktrace.

Responsibilities:

• Acting as the first point of contact for visitors, providing a warm and professional welcome
• Directing visitors to the appropriate person and office
• Answering, screening and forwarding incoming phone calls
• Ensuring the reception area is tidy and presentable, with all necessary stationery and material
• Receiving, sorting and distributing daily post and deliveries
• Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Ordering front office supplies and keeping inventory of stock

Candidate requirements:

• We are looking for a professional, helpful and capable individual who has some previous reception or front of house experience (essential)
• Excellent written and verbal communication skills, and you'll enjoy interacting with people (essential)
• A professional and warm attitude, with a strong customer service focus; you'll be happy to assist wherever you can to make our guests and visitors feel welcome (essential)
• Excellent organisational skills (essential)
• Ability to be resourceful and proactive when issues arise (essential)
• Hands-on experience with office equipment (e.g. scanners and printers) (essential)

Benefits

• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Pet insurance
• Life insurance
• Commuter benefits
• 401(k)

Schedule: This is a part-time role, standard working hours are 8:30 - 5:30 on Tuesday, Wednesday and Thursday.

Compensation: $16.00 - $20.00 per hour

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