Duration: Long Term

Job Description:

• The Client is seeking to fill two Administrative Assistant positions in the Rochester, New York office. This a full-time/37.50 hour per week position.
• Minimum qualifications include excellent working knowledge of Microsoft Office, specifically Word and Excel; the ability to work on a team and handle multiple, shifting priorities; good organizational skills; ability to correspond with the public, healthcare professionals as well as other agencies; and familiarity working in electronic databases including previous experience working with the Automated Survey Processing System (ASPEN).
• Preferred qualifications include excellent organization skills and attention to detail. Previous work experience in healthcare and/or business office and the ability to quickly adapt to the Long-Term Care computer programs.

Duties include:

• Answers and distributes phone calls to appropriate areas.
• Responds to routine program-related telephone and email inquiries.
• Screens and directs incoming calls.
• Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.
• Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).
• Formats and prepares a variety of correspondence, reports, proposals and other written material.
• Opens, logs and distributes mail daily.
• Responds to program general questions and redirects callers, as necessary.

Schedules meetings and conference calls:

• reserve meeting rooms.
• set up conference call login information.
• monitor meeting invitation acceptances and rejections; and
• re-schedule meetings and conference calls, as necessary.

Perform basic office support duties such as:

• photocopying.
• scanning.
• faxing.
• assembling informational packets.
• filing.
• distributing information; and
• assist with conferences and other events as requested.
• Performs minor document editing and proofreading.
• Sets up and maintains project-related hard copy and electronic files including database input and updates.
• Liaison between IT and Nursing Home Complaint Program related to reporting issues.
• Assists with Nursing Home Surveillance Regional Offices:
• Assist regional offices with finding someone to assist to resolve issues.
• Work with regional support staff with basic office support duties (as described above).
• Ensure regional offices are notified of changes in meetings, case addendums.

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About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Salary: $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person