JOB DETAILS

Job Title: Manager, Business Development | Retail & Merchandise

Reports To:AVP, RWS Global Business Development

Working Hours:Normal office hours are 09:30 to 17:30, Monday – Friday

Place of Work:Remote | 34-01 38th Avenue, Suite 302 Long Island City NY 11101

Other:Full Time

Salary: $55,000 - $65,000

ABOUT RWS GLOBAL

Built upon more than 120 years of combined expertise from its subsidiaries, RWS Global launched in 2023 as an industry-leading team of four powerhouse companies—RWS, ted, JRA and ARC. Together, they form the world’s largest producer of live experiences. Headquartered in New York City, London and Cincinnati, RWS Global provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.

On land, at sea and everywhere in between, RWS Global produces over one million live moments every day. RWS Global employs a diverse team of world-class designers, creators, producers and more, including the casting and recruitment of over 8,000 performers and technicians annually. RWS Studios, located in New York City and London, comprises over 100,000 combined square feet of creative and meeting spaces, a costume shop, rehearsal studios, performer housing, fully equipped casting studios, acoustically treated music rooms and more.

RWS Global's subsidiaries include RWS, the leader in live moments by bringing to life unforgettable in-person experiences; ted, Europe's largest leisure entertainment experience company; JRA, an award-winning creative studio specializing in master planning, design and project management and ARC, providing casting for theatre, film, TV and commercials. Together, RWS Global’s companies have served an impressive roster of clients that includes Apple, Azamara, The Coca-Cola Company, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettesand many more. For more information, visit rwsglobal.com.

JOB SUMMARY

Based out of our New York headquarters, we are currently seeking a Manager, Business Development | Retail & Merchandise to join our world class business development team.
The ideal candidate will be a high-performing sales professional helping us meet our client acquisition and revenue growth targets by keeping our company competitive, innovative and at the forefront of our industry. This role will be responsible for maximising our sales potential with bespoke merchandise, crafting and implementing the sales strategy, and fronting new business opportunities from end to end.

KEY TASKS

Role & Responsibilities:

• Achieve growth and sales targets in the Products and Services sector with a focus on Retail and Merchandise.
• Driving new retail product development and agreements with new and current clients.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with new clients and truly understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the leadership team.
• Identify emerging markets and market shifts while being fully aware of new products and competitor status.
• Liaise with the New Product Development team to craft innovative and bespoke proposals for new clients.
• Capture accurate product briefs from prospective clients and use knowledge of prospective clients’ business to brief the Retail team on product/store requirements for proposals.
• Work with the Retail & Merchandise team on product pricing and sales agreements to execute service level agreements with accurate pricing.
• Work with the Retail & Merchandise team on industry innovations and how we can get these to market – identifying prospective clients for these and creating actionable plans on the approach.

Qualifications & Skills:

• Experience working with the retail or merchandise industries.
• Understands the key metrics to custom product development, including the import and domestic product life cycle, cost metrics, souvenir trends, etc.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars, and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.
• Proven ability to drive the sales process from initial opportunity to close.
• Strong business sense and industry expertise.
• Strong negotiation skills and experience.
• Must have good knowledge of Microsoft Excel and experience of working with budgets/P&Ls.
• Strong PowerPoint/Keynote skills.

Character & Attitude:

• Demonstrate a positive attitude in the workplace.
• Ability to motivate others and generate excitement around an idea.
• Provide a strong focus on the end goal and always keep big picture thinking in mind.
• Demonstrate a thirst for continued learning.
• Ability to adapt current tactics to accommodate shifts in industry trends, target markets or product lines.
• Ability to prioritize, multi-task, calmly and effectively execute under tight deadlines, manage multiple leads, and work in a fast-paced, deadline-oriented environment.
• Strong organization skills, exceptional attention to detail, and excellent analytical, verbal, and written communications skills.
• Self-motivation with the ability to work independently.
• An interest in the retail industry and consumer behavior.

Company Benefits:

• Competitive Salary with Sales Commission
• Progressive PTO
• Citi Bike membership
• Commuter benefits
• Health benefits - Medical, Dental, and Vision
• Pet- friendly office
• Paid parental leave
• 401k with company match
• Employee Enrichment Program
• Complimentary tickets to Broadway/Off Broadway shows and industry events as available
• Summer Fridays

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

DIVERSITY AND INCLUSION STATEMENT: 

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and disability status, and other intersectional dimensions of diversity.

We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well.

We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.