Who are we?
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.
What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund - donating to teammates in times of need

Why you will make it your career

• We value our employee's contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make
• We invest heavily in modernization, operating more efficiently with cutting edge digital technology

Our Values

• Delight Customers: Treat our customers the way you'd like to be treated.
• Think Team: Work together to get the job done. Be inclusive and collaborative.
• Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.
• Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative
• Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input.

Our Businesses
Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!
The Position
JOB SUMMARY:
Polyconcept North America (PCNA) is one of the leading suppliers of promotional products in North America, operating under various brand divisions. JournalBooks, a division of PCNA, specializes in producing high-quality custom journals and notebooks for businesses and organizations.
The Administrative Assistant provides comprehensive administrative support to JournalBools, reporting to the President of JournalBooks within the Polyconcept North America organization. The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment. The Administrative Assistant plays a pivotal role in providing administrative support to various departments including the sales team, human resources, office support, and production support. This position involves a wide range of tasks including assisting with coordinating schedules, managing office supplies, facilitating processes, providing support to sales and production teams, and organizing employee events.
FUNDAMENTAL DUTIES:

• Executive Support: Provide high-level administrative support JournalBooks, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Office Management: Oversee office operations and maintain office supplies, ensuring efficient day-to-day functioning of the office. Working with internal departments to order all department supplies.
• Meeting Coordination: Organize and coordinate internal meetings, including preparing agendas, scheduling rooms, taking minutes, and distributing meeting materials as needed. Assists with the new hire onboarding process, supporting the Corporate HR team during online orientation by setting up on-site location to conduct virtual new hire orientations.
• Document Management: Assist in the creation, editing, and distribution of various documents, presentations, and reports.
• Project Assistance: Provide administrative support for special projects and initiatives led by the President, including research, data analysis, and coordination with cross-functional teams. Administers the charitable donations program for JournalBooks.
• Confidentiality: Handle confidential information with discretion and maintain a high level of professionalism in all interactions.
• Relationship Management: Build and maintain positive relationships with internal stakeholders, external partners, and clients on behalf of the President. Answers basic employee questions about policies or offerings with input from JournalBooks leadership and Human Resources. Handles and directs employee inquires to the proper resources.

SKILLS AND KNOWLEDGE:
Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Strong written and verbal communication skills, including proficiency in Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Exceptional attention to detail and accuracy.
• Proactive mindset with the ability to anticipate needs and solve problems independently.
• Professional demeanor and strong interpersonal skills.

MINIMUM QUALIFICATIONS REQUIRED:

• Bachelor's degree or equivalent experience preferred.
• 0-2 years' experience in office administration.
• Proven experience in an administrative support role, preferably supporting C-suite executives.

Together we inspire pride
We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience.We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.
PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.