Holiday Inn Express & Suites Charlotte Airport | 108 Airport Commons Dr. Charlotte, NC 28208

We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver exceptional guest experiences and become an employer of choice. We believe that if you take care of your employees, they will in turn take care of your customers and guests. 

Job Overview:
The Administrative Assistant is the first contact for all guests and visitors to the Maya Support Center. This role will welcome all guest in a hospitable way. The Administrative Assistant is a key role by offering support to offices so that all operations within are run efficiently.

ROLE AND RESPONSIBILITIES
 Financial Returns: 
• Assist the CFO with accounts payable and accounts receivable.
• Create and maintain database records.
• Assist with Tracking and processing annual fixed asset inventory.
• Manage front office operations.
• Order office supplies and equipment.
• Perform basic bookkeeping activities.
• Prepare overnight packages for mailing.
• Stuff envelopes for mailing or any other project.
• Run errands (post office, bank, lunch for meetings, etc.) as needed.
• Maintain files and folders.
• Create and maintain active Excel spreadsheets as requested.
People: 
• Welcome all incoming guests and visitors.
• Handle and screen telephone calls, routine mail and allocate as required.
• Research items for projects as needed.
• Liaise with local authorities and vendors.
Responsible Business: 
• Keep work area neat and tidy.
• Create and maintain active files.
• Prepare correspondences.
• Business professional attire and personal appearance are kept clean and professional and are in accordance with Maya Hotels Grooming Policy. A smile is considered part of the uniform.
• Comply with Maya Hotels policies, procedures and Code of Ethics.
• Promote a safe working environment
• Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary.
• Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate se of cleaning chemicals and working to minimize tripping and falling hazards,
• Prioritize and organize.
• Be a clear thinker, remaining calm and resolving problems using good judgement.
• Participate in helping recycle.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
Work Environment: Maya Support Center Office
Job involves working:
Lifting at least 25 lbs.
under variable temperature conditions (or extreme heat or cold).
indoors.

ADDITIONAL NOTES:
KEY RELATIONSHIPS
Internal: Owners, President, CEO, Vice President, Director of Operations, Chief Financial Officer, Director of Human Resources
External: Hotel Team Members, vendors and guests.