GENERAL JOB DESCRIPTION

The HR Generalist is a key member of the Human Resources Department that manages the day-to-day needs of the Agency's staff. This position is the main point of contact for employee relations matters, staff questions regarding organization policies (employee handbook/SOP’s) onboarding and training, HRIS data management and Compliance. The HR Generalist supports the HR Manager and CHRO on the implementation of HR strategic initiatives.

QUALIFICATIONS

Education: Bachelor's degree in Human Resources or related field. PHR, SPHR, is a plus

Other: Minimum of five years HR generalist experience required, working knowledge of employment laws, experienced in conducting investigations, managing/resolving employee relations issues. Experienced in coaching others and in the facilitation of training courses. Strong knowledge of Human Resources Information Systems (preferably ADP) and legal compliance. Ability to multi task in a fast-paced environment, possesses sound judgement in making recommendations/decisions, Excellent interpersonal skills with a strong customer service orientation, proficiency using Microsoft Office

DUTIES AND RESPONSIBILITIES

• Provide employee relations support to all Gesher staff
• Assist in resolving employee relations issues in accordance with agency needs, policy guidelines and employment law
• Provide coaching and guidance to Agency staff
• Enforce and interpret Agency policies and procedures
• Complete Agency investigations 
• Complete quarterly and annual reporting of turnover data along with identifying trends, in order to improve retention
• Create/run ad-hoc reports as requested for special projects. Provide summary analysis on the information extracted from the reports
• Create an annual HR training calendar and facilitate courses to employees and management
• Oversee the annual employee engagement survey and create an Agency action plan to address areas warranting improvement
• Ø Work with HRIS vendor to oversee and maintain optimal function of the HRIS, which may include customization, development, maintenance, and upgrade to applications, systems, and modules.
• Ø Oversee and administer the Agency’s Learning Management System (LMS) for the tracking/compliance of required training. 
• Compliance with all policies and legal requirements: routinely performs internal Agency audits on systems and processes and participates in all aspects of the external audit process as scheduled or as they arise. Responsible for the following:
  1. Gathering information for funding source and/or Government audits
  2. Affirmative Action/EE01 and Vets-4212 Reporting
  3. Licensure/Credentialing
  4. Annual review and update of documented HR processes and practices including but not limited to the Employee Handbook and the Agency Workforce Standard Operating Procedures (SOP’s).
• Serve on the Risk Assessment Team and participate in other Agency committee(s) as appointed
• Administer the annual Performance Management process: creating Agency communications, a timing and action calendar, and provide training
• Conduct exit interviews on all voluntary resignations. Complete quarterly and annual reporting of turnover data along with trends, in order to improve retention.
• Respond to Unemployment Insurance claims by gathering requested information and forwarding to third party administrator for processing. Participate in and coordinate hearings as required. 
• Perform additional duties or special projects as assigned/required.
• Provide support to other HR team members when needed

WORKING CONDITIONS

Accommodation(s): As appropriate and fiscally reasonable.

Physical Requirements: 

• Work involves the ability to work flexible hours and to travel to local community sites. 
• Work involves sitting for a minimum of 60% of work time
• Ability to stoop and bend to file records
• Ability to type and read computer screen

Environmental Conditions: 

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period. 

NON-EXEMPT