133 IT Support Specialist Jobs in Phoenix, AZ
Upgrade is Hiring an IT Support Specialist Near Phoenix, AZ
What You'll Do
- Provide configuration and troubleshooting support for Mac OS and Windows environment
- Build and provision computer systems for new employees
- Provide on-site support 5 days a week at our Phoenix office
- Resolve any issues related to our infrastructure, both internally hosted and cloud-based such as email, printers, wired and wireless networks, video conferencing and VPN
- Track, order and maintain IT assets
- Perform technical on-boarding and off boarding of employees
- Provide end user support for Gsuite
- Support ongoing projects
- Available to be oncall
What We Look For
- Experience with client installations, patching, security and update procedures – iOS, Android, Windows, and MacOS
- Experience troubleshooting and resolving issues with GSuite apps, Duo, and Active Directory
- Experience with device management, inventory systems and methods
- Familiarity with ticketing standards, practices, and workflows (Atlassian, Jira, Confluence, Opsgenie)
- Experience with OS installation and imaging
- Experience troubleshooting VPN issues (OpenVPN, L2TP) and working with remote users
- Experience resolving issues with other 3rd party vendors (Kisi, TalkDesk, Polycom, Chromebox, Meraki, Sophos, Tableau, Confluence, Dell, Lucidchart, Chrome Remote Desktop, Okta, Slack, insurance webapp products like B2B etc)
Job Summary
Full Time
$77k-99k (estimate)
04/28/2024
05/13/2024
BROOKLYN, NY
200 - 500
2008
MARLON PIGG
$50M - $200M
Consumer Services
Related Companies
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
