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```Duties```
- Provide technical support and troubleshooting for desktop systems, software, and hardware issues
- Install, configure, and maintain desktop applications and operating systems
- Set up and maintain user accounts and permissions
- Collaborate with other IT teams to resolve complex technical issues
- Respond to user inquiries and provide excellent customer service
- Document all support activities and resolutions in a ticketing system
```Skills```
- Strong knowledge of IT infrastructure, including networking, DNS, and TCP/IP protocols
- Excellent customer service skills with the ability to communicate technical concepts to non-technical users
- Analytical mindset with the ability to diagnose and resolve technical issues
- Proficiency in computer hardware troubleshooting and repair
- Familiarity with ServiceNow or similar ticketing systems
- Proficient in Microsoft Office suite and experience with Group Policy Objects (GPO)
If you are a detail-oriented individual with a passion for providing exceptional customer service and have a strong technical background, we want to hear from you! As a Desktop Support Technician, you will play a crucial role in ensuring the smooth operation of our organization's desktop systems. You will have the opportunity to work closely with end-users, troubleshoot technical issues, and contribute to the overall success of our IT department.
We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth. Join our team today and be part of a dynamic organization that values innovation and excellence in technology support.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in this position.
Job Type: Contract
Salary: $20.88 - $25.15 per hour
Benefits:
Experience level:
Schedule:
Experience:
Work Location: In person
Contractor
Semiconductor
$49k-62k (estimate)
02/03/2024
05/31/2024
ascginc.com
SHADOW HILLS, CA
200 - 500
1988
CHUCK ROGERS
$10M - $50M
Semiconductor
The job skills required for Desktop Support Specialist include Troubleshooting, Customer Service, IT Support, Technical Support, Operating System, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Desktop Support Specialists keep computer networks running efficiently for their organization.
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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
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Desktop support specialists maintain computer networks and provide technical help to computer users.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.