Position: Business Development Representative

Reports to: Retail Sales Manager/ Team Lead / Branch Manager/ Respective Manager

Summary:

The Business Development Representative, (BDR), is responsible for developing business-to-business relationships, lead generation, generating co-branding techniques and brand awareness, advocating the use of marketing tools, strategy and planning, establishing sales routes and key affiliates, creating/printing marketing materials, developing branding concepts and other incidental duties as mutually agreed upon by management and employee.

Essential Duties and Responsibilities:

This is a full-time position that requires regular, reliable and punctual attendance. To perform this job effectively, an individual must be able to perform each essential duty satisfactorily.

• Develop business-to-business relationships;
• Limited to providing sales leads to a licensed Titan Mutual Lending Inc. Mortgage Loan Originator;
• Develop sales and marketing tools and branding concepts;
• Develop and print marketing materials;
• Use Byte to review and manage broker pipelines;
• Performs other job-related duties or special projects as assigned by Senior Management.

Restrictions:

A Business Development Representative is not a Mortgage Loan Originator and may not originate loans regardless of licensing status. The following restrictions are a result of the new laws and regulations; a business development representative, whether duly licensed or not licensed and a member of the National Mortgage Licensing Service Registry may not perform the following:

• Contact a borrower for a refinance or purchase transaction;
• Contact a borrower to gather any documentation or information;
• Contact a borrower to discuss loan terms and/or negotiate interest rates;
• Cannot take a loan application and/or originate a loan application, or enter into a contract with a borrower;
• Cannot negotiate or discuss loan programs, interest rates or loan modification issues with a borrower.

Qualifications:

To perform the job successfully, an individual should demonstrate the following competencies:

• Professionalism: Approaches others in a tactful and respectful manner; and reacts well under pressure. Accepts responsibility for own actions and follows through on commitments.
• Customer Service: Responds promptly to customer needs and manages difficult and/or emotional customer situations.
• Team Work: Supports the organization’s goals and values, gives and welcomes feedback and contributes to building a positive team spirit.
• Ethics: Works with integrity, treats people with respect, and inspires the trust of others.
• Oral and Written Communication: Listens and receives clarification; able to read and interpret written information.
• Quality Management: Demonstrates accuracy and is thorough, while monitoring own work to ensure quality; and applies feedback to improve performance.
• Adaptability: Adapts to changes in the work environment and is able to deal with the frequent changes, delays, and/or unexpected events.
• Dependability: Follows instruction, responds to management direction, keeps commitments, and takes responsibility for own actions.
• Initiative: Takes independent action and looks for and takes advantage of opportunities.
• Judgment: Displays a willingness to make timely decisions; while exhibiting sound and accurate judgment. Supports and explains reasoning for decisions and includes appropriate staff in the decision-making process.

Work Environment and Physical Demands:

The characteristics described below are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions:

• Most of the work is performed in a fast-paced office environment with frequent interruptions and with the need to deal with a great diversity of people.
• The noise level in this work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to use hands and fingers; and to reach with arms and hands; and is regularly required to sit and use a computer workstation, including keyboard and visual display terminal, for extended periods of time.
• While in the performance of this job, the employee is regularly required to sit, stand, walk, talk, and hear.

Notice:

The statements contained in this job description reflect the general details as deemed necessary to describe the principal functions of the job, and the level of skill and knowledge typically required for the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or to otherwise balance the workload.