Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help ur neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.Salary Range: $69,000 - $80,000/yearly The Training Specialist will support delivering training and staff development activities across the agency including agency orientation, mandated training, continuing education training, and other training as identified based on agency needs. They will assist in the development of training content, identify and leverage training to be used and delivered through the Learning Management System, Relias.

Responsibilities

Position Description:

The Staff Development and Training Department creates, promotes and fosters individual and organizational effectiveness by developing and offering an array of innovative and diverse programs in support of The New York Foundling’s commitment to employee development, multi-disciplinary partnerships and collaboration, and organizational enrichment.

The Training Specialist will support and develop training that facilitates the accomplishment of the mission, vision, and values of the New York Foundling by helping all Foundling employees reach their full potential.

The Training Specialist will support delivering training and staff development activities across the agency including agency orientation, mandated training, continuing education training, and other training as identified based on agency needs. They will assist in the development of training content, identify and leverage training to be used and delivered through the Learning Management System, Relias.

Department productivity expectations, as established by senior management, must be met by the Training Specialist. They are expected to participate in individual supervisory conferences, monthly team meetings, maintain training records, including producing reports and training and development metrics, stay abreast of current issues, trends and knowledge in the human and social services fields.

The specific responsibilities of the Training Specialist include, but are not limited to:

• Identify training needs by evaluating gaps in competencies
• Translate requirements into trainings that will prepare employees for the next step of their career path by improving job skills and behavior
• Build online and in-person training programs; help prepare training curriculum and courses
• Present information and course content with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures to ensure engagement of participants
• Develop or oversee the production instructional materials, aids, and manuals
• Direct structured learning experiences and monitor their quality results to share with employees and managers whether the course content and training is effective
• Acclimate new hires to the organization and conduct orientation sessions
• Assist with the assessment of training effectiveness to ensure incorporation of knowledge, taught skills, and techniques into employees work behavior
• Periodically review ongoing programs to ensure that they reflect any changes. Assist with the development of alternative training methods if expected improvements in participant learners are not seen.
• Stay abreast of the new trends and tools in employee development to ensure Foundling employees are getting relevant educational content taught using best practices.

Regular and punctual time and attendance, and adherence to The Foundling’s and your department’s specific time and attendance policies and protocol.

Adherence to The Foundling’s employee policies, Code of Conduct and applicable rules, laws, regulations, or bargaining agreements. Any other duties and/or tasks that may be assigned. This JD is intended to provide general information about the position. It is not an employment contract. As with all positions, the responsibilities and duties of this position may change. The company, in its discretion, may alter this JD at any time with or without notice.

Other Requirements:

Bachelor’s degree in Training and Development, Organization Development, Human Resources, or related field Direct training experience – minimum 2 years

Knowledge of child welfare and developmental disabilities preferred. 

Familiarity with traditional and modern training methods, tools, and techniques

Strong written communication and writing skills

Obtaining training certifications as identified based on agency needs.

Ability to work evenings and Saturdays as assigned.

Technology Skills:

Computer based training software – Learning management system; Moodle, SumTotal Systems ToolBook.

Graphics of photoimaging software – Adobe Systems Adobe Creative Cloud Software, Adobe Systems Adobe Illustrator; Adobe Systems Adobe Photoshop

Presentation software – Google Slides; Microsoft PowerPoint, Poll Everywhere

Scheduled Work Hours Per Week: 35

Schedule: M-F 9am - 5pm

Saturdays and Evenings on occasion

Qualifications

Education Required?DegreeMajorLicense/Certification Required?License/Certification