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TYPE - - CONTRACT TO HIRE
REQUIRED : Must have Active Secret Clearance
REQUIRED : 100% Onsite in Washington D.C.
REQUIRED Help Desk Tier II
Job Function : The individual will provide help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing support.
Job Type : Full Time Contract. Right to Hire could be possible.
Clearance : Active Secret clearance
Location : Onsite in Washington, DC
About RCM :
RCM Life Sciences & IT is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors.
RCM partners with clients to define implement and manage a broad range of technologies across multiple platforms, systems, and networks.
Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
Scope of Job
RCM's client is seeking a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC.
ESA V is an IT Services program supporting several customers within the Department of Justice.
The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others.
ESA V prides itself in providing high-quality customer support.
Due to the critical importance of the work done in these offices, timely and professional response to all incidents and service requests must be achieved.
Primary Responsibilities
Qualifications
Desired Requirements
Experience working for Department of Justice
Education & Certifications
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position.
It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Please contact Vince Girardi vince,girardi@rcmt.com - 973-658-3155
Monster
Last updated : 2024-03-02
Full Time
$58k-72k (estimate)
03/04/2024
04/12/2024
jmpresentations.com
Grand Rapids, MI
<25
The job skills required for Help desk ii include Help Desk, Customer Service, Technical Support, Service Desk, Active Directory, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk ii. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk ii. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk ii positions, which can be used as a reference in future career path planning. As a Help desk ii, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk ii. You can explore the career advancement for a Help desk ii below and select your interested title to get hiring information.