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POWERS, a mid-size DC law firm has an immediate opening for a Help Desk Technician to join our team. The Help Desk Technician provides technical support for a variety of hardware, software and programs used by the Firm and the employees. The Help Desk Technician will be responsible for resolving daily technical questions and concerns and implementing training for employees. The Help Desk Technician will work under the supervision of the IT Manager, Executive Director and Technology Committee to ensure that the Firm’s programs, licenses, and equipment is maintained in a secure manner and will implement and enforce firm technology policies and procedures. The Help Desk Technician is responsible for assisting the IT Manager with incident and problem resolution, monitoring and tracking initiatives and implementation of technical programs. The candidate must have demonstrable experience in MS Office and Office 365 and possess strong communication skills for all levels of employees. Must be willing to work overtime and weekends as needed. This position works a hybrid in-office/home schedule. To apply, send resume and cover letter to Recruiting@PowersLaw.com. In the subject line note: “Help Desk”. EOE. No search firm submissions, please.
Full Time
Business Services
$56k-70k (estimate)
07/16/2023
05/11/2024
powerslaw.com
WASHINGTON, DC
50 - 100
1983
DOROTHY MOONEY
$10M - $50M
Business Services
Powers Pyles Sutter & Verville PC is a Washington, DC-based law firm that began with a strong focus on healthcare law and healthcare policy and has gradually expanded capabilities to include a national education practice, public policy and government relations services, representation of non-profit organizations, and representation of clients seeking expertise in other areas of administrative law. In 2014, the firm further expanded its capabilities to include an Indian tribal governments practice group, which provides a full range of legal and government relations services to tribal government...s and organizations. The firm prides itself on being one of the few in the United States that has chosen to devote its entire legal practice to the sophisticated and complex legal issues facing participants in the health, education, and certain complementary sectors of the economy. It also prides itself in making a conscious and affirmative attempt to render an unusually personal and collegial form of service that is particularly tailored to the different needs and desires of individual clients, and to provide the highest quality of service in as efficient a manner as possible. Members of Powers Pyles Sutter & Verville PC are nationally known and have written and lectured extensively on issues within their particular areas of expertise. Their backgrounds include service with the Health Care Financing Administration; in the US Department of Health and Human Services; the former US Department of Health, Education, and Welfare; the Executive Office of the President; the Congress and the General Accounting Office; presidential commissions; the US Attorneys' offices; and in the private practice of law.
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The job skills required for Help Desk Technician include Help Desk, Technical Support, Communication Skills, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.