The Help Desk Technician III identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician III documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician III coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist l ...ess experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Technician III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Help Desk Technician III typically requires 3-5 years of related experience.More Show Less
Create an Alert for Help Desk Technician III Jobs
Create a Job Alert
Get notified when new Help Desk Technician III jobs are posted
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for General Dynamics Information Technology. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/emplo...
Description. GAMA-1 Technologies, LLC seeks an experienced Help Desk Technician III to support professionals, providing advanced troubleshooting and problem resolution for complex hardware, software, and network issues. on-site. This position acts as a Tier III escalation point for the help desk team. The Help Desk Technician III also assists in documenting technical solutions, maintaining configuration standards, and supporting the implementatio...
Summary. GAMA-1 Technologies, LLC seeks an experienced Help Desk Technician III to support professionals, providing advanced troubleshooting and problem resolution for complex hardware, software, and network issues in an. on-site. environment. This position acts as a Tier III escalation point for the help desk team. The Help Desk Technician III also assists in documenting technical solutions, maintaining configuration standards, and supporting th...
