The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typi ...cally reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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We are seeking a skilled IT Support professional to provide technical assistance to staff and participants, both onsite and remotely. Key Responsibilities. Provide hands-on and remote support for desktops, laptops (Windows, macOS, etc.), printers, scanners, and user VOIP desk phones. Set up, operate, and troubleshoot audiovisual equipment, document cameras, audio listening systems, and presentation software. Host and support remote video proceedi...
Job Description. IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and proble...
Job Title. Help Desk Technician. Location. Atlanta, Georgia. Regular/Temporary. Regular. Full/Part Time. Full-Time. Job ID. 293162. Overview. About Us. Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outl...
Job Description:The Help Desk Technician at Choisys Technology Inc. will be responsible for providing technical support to end-users, troubleshooting IT issues, and ensuring smooth operation of computer systems.Job Responsibilities:Respond to support requests and provide technical assistance to end-usersTroubleshoot hardware and software issuesInstall, configure, and maintain computer systems and peripheralsEnsure security measures are in place t...
Help Desk. Duration 1 year contract. Pay Rate: $21.00/hour - $22.00/hour. Location Onsite in Sacramento. TOP THINGS. o Tier 1 remote technical support experience. o IT Service Desk experience. o IT Certifications. o Desired: CompTIA A. o These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3...
PRIMARY PURPOSE. Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets a...
About The Role. We are seeking a Help Desk Technician to provide technical support and assistance to end users. This role is responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a positive user experience. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of IT systems. Key Responsibilities. Respond to help desk requests via phone, ema...
About The Role. We are seeking a Help Desk Technician to provide technical support and assistance to end users. This role is responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a positive user experience. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of IT systems. Key Responsibilities. Respond to help desk requests via phone, ema...
About The Role. We are seeking a Help Desk Technician to provide technical support and assistance to end users. This role is responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a positive user experience. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of IT systems. Key Responsibilities. Respond to help desk requests via phone, ema...
About The Role. We are seeking a Help Desk Technician to provide technical support and assistance to end users. This role is responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring a positive user experience. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of IT systems. Key Responsibilities. Respond to help desk requests via phone, ema...
Do you want to work with a variety of technologies on a daily basis. Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Rou...
Do you want to work with a variety of technologies on a daily basis. Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Rou...
