The Help Desk Technician II identifies, researches and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician II documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician II may coordinate with other teams or departments to resolve user problems. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager .... Being a Help Desk Technician II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Help Desk Technician II typically requires 1-3 years of related experience.More Show Less
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Job Description. Under the general supervision of our Help Desk Manager or Supervisor, the HelpDesk Technician Level II provides support to users throughout the organization on a variety of computers, networking, and telephony peripherals issues. TYPICAL DAILY DUTIES. Monitoring our helpdesk system and serving as a point of contact for colleagues seeking technical assistance via emails or phone calls to the HelpDesk. Provide technical software an...
Description. We are currently seeking a. Help Desk Technician II. to join our team of professionals in Fairfax, VA. This role will report to and work from a customer’s site daily. Strong customer service and people skills required. . You are our competitive advantage. Our team of innovators and seasoned professionals fosters an environment where our teammates and our clients can thrive. Since 2011, our innovative structure and unique market posit...
Position Title: Help Desk Technician Tier II. Location: Washington, DC. Clearance: TS/SCI. Due to the nature of this government contract, U.S. Citizenship is required. NEOSTEK, Inc. is looking for a Help Desk Technician Tier 2 who will be responsible for providing 24x7 second-level technical support to customers via phone, email, or chat. Responsibilities. Troubleshooting and resolving complex desktop, network, and server issues, such as hardware...
DO NOT APPLY IF YOU DO NOT LIVE IN THE GREATER MILWAUKEE AREA AT THE TIME OF APPLICATION. Are you a geek that just loves to help make technology work for people. Do unresolved technical problems keep you up at night. Do you race into the office early filled with excitement after coming up with a solution to a lingering technical issue. If you answered, "Yes" to one of the above questions we wish you the best of luck. If you answered, "Hell Yeah. ...
3 Reasons Consulting is looking for a qualified Help Desk Technician to provide onsite support at Walter Reed National Military Medical Center, in Bethesda, MD. We’re seeking a customer service and support specialist with a working knowledge of the current desktop Microsoft Operating System and other software commonly utilized, to provide day-to-day management and support of the WRNMMC desktop computing environment. Duties include, but are not li...
The Help Desk Technician - Level II is responsible for handling service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Essential Duties and Responsibilities. IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Support of disaster recovery solutions. Basic techn...
FloWorks International LLC is not a singular entity but rather a family of established and reputable businesses with a wide selection of high-quality inventory and superior service to provide our customers real flow control solutions. Our core global markets include chemical, power, marine, agriculture, semiconductor, pharmaceuticals, pulp and paper, food and beverage, renewables, and three major semi-conductor market segments – high purity, sani...
Who We Are. Yesway is one of the fastest-growing convenience store operators in the United States. Established in 2015, Yesway is a multi-branded platform headquartered in Fort Worth, Texas, which operates 403 stores located in Texas, New Mexico, South Dakota, Iowa, Kansas, Missouri, Wyoming, Oklahoma, and Nebraska. We operate our portfolio primarily under two successful brands, Yesway and Allsup’s. Our sites are differentiated through a leading...
Job Description. Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliabi...