Job Details
Level
Experienced
Job Location
Headquarters - Baltimore, MD
Remote Type
Hybrid
Position Type
Full Time
Education Level
4 Year Degree
Job Category
Human Resources
Description
Maryland Auto Insurance is a Property & Casualty Insurance carrier and independent agency of the State of Maryland. We're located in the Locust Point neighborhood of Baltimore, featuring a variety of restaurant and shopping options in walking distance from the office. This position is ideal for candidates who desire flexible work schedules. The incumbent will be required to come into the office a minimum of two days per month. We offer an excellent benefit package including comprehensive health and dental coverage, pension plan, 401(k) plan and incentive program tied to strategic corporate and departmental goals. Generous leave package, tuition reimbursement and free onsite parking available.
Summary/Objective
Human Resources Representative administers and supports the benefits programs including core medical, dental, vision, ancillary benefits, voluntary benefits and financial benefit programs. Support new hire enrollment, benefit education and materials presentation, as well as Open Enrollment annually. Review documents, insurance certificates and required reporting to ensure compliance with ERISA, ACA, employment and HR laws and regulations. Reconcile benefit invoices and liaise with Department of Budget and Management and internal departments in support of the benefits function. Acts as the first and primary contact for employee questions related to company benefits. Support functions to HR leadership and the department. Human Resources Representative is responsible for the administrative duties for the HR Department to include employee contracts and payroll processing.
Overview
A Human Resources Representative is the full performance level of professional work in the administration of HR programs. Professional HR work is characterized by the use of knowledge, discretion and independent judgement in the interpretation and application of HR laws, regulations, policies and guidelines to address a variety of administrative activities, problems, issues and projects. Professional HR work often involves analysis, evaluation, consultation, and innovative thinking in developing policies and procedures, in advocating recommendations of specific courses of action to be taken, both through persuasion and negotiation, and in determining the most efficacious and technically sound alternatives from a number of feasible possibilities. Employees in this role specialize in a specific HR management functional area such as recruitment and employment services, employee relations, or function as HR generalists with responsibilities for three or more areas of HR functions.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Administers insurance benefits programs.
2. Assists in benefit invoice reconciliation and insurance record maintenance
3. Analyze and respond to inquiries from employees regarding any benefits, insurance company questions, or open enrollment and FMLA
4. Prepare reports, communications or other benefit related material to provide to employees and department
5. Prepares final pay and benefits continuation packets for separating employees.
6. Prepare FMLA forms and correspondence and assists in FMLA tracking.
7. Read articles and attend timely webinars to stay current with laws and regulations as applicable to position and the HR department.
8. Promotes employee engagement through HR department activities and events
9. Performs other administrative duties to support the overall function of the HR Department as needed including working with other departments as required.
10. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness
11. Participates in required training sessions
12. Maintain accurate and up-to-date human resources files and documentation
13. Responsible for the time keeping process report preparation, resolve time card issues, in preparation for Fiscal/Payroll process for biweekly payout.
14. Run reports as requested for audits and projects
15. Educate employees on Workday year long benefit enrollment processes.
16. Act as a liaison with insurance carriers and DBM as needed
17. Respond to employee questions
18. Coordinate meetings
19. Unemployment and employment verification, familiarity with the state BEACON system a plus

Competencies

1. Extreme attention to detail
2. Self-Motivated
3. Problem Solver with a desire to understand the why
4. Strong organizational skills and time management, with the ability to prioritize tasks in order of importance
5. Desire to serve the customer - our employees
6. Knowledge of work with HRIS systems
7. HRCI or SHRM certification a plus

Qualifications
Position Type/Expected Hours of Work
This is a full-time position Monday-Friday with the possibility of hybrid remote work.
Required Education and Experience
Associates or Bachelor's degree in Human Resources or related field and five or more years of related experience. Professional HR experience may substitute for the required education.
Minimum two years experience supporting the benefits function of a mid-size or larger organization required.
Demonstrated knowledge and experience with ERISA compliance required.
Preferred Skills and Qualifications

1. High level of proficiency in Microsoft Office including Word, Excel, and Outlook. Prior experience working in an HRIS required. Experience with Workday and Paycom a plus.
2. Effective problem solving, organizational and time management skills
3. Excellent written and verbal communication skills including extreme attention to detail
4. Strong interpersonal skills and ability to handle sensitive and confidential situations and information as well as poise, tact and diplomacy
5. Ability to react to change productively, multi-task, and establish priorities to meet deadlines and complete other essential tasks as assigned
6. Ability to manage multiple priorities daily
7. Ability to work in a fast-paced environment
8. Personable and approachable

Maryland Auto Insurance is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation for an interview should request the accommodation when notified of a request to be interviewed. Applicants must be United States citizens or eligible to work in the United States.