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Director of Operations
Kitsch LLC Los Angeles, CA
$181k-203k (estimate)
Full Time | Consumer Goods 7 Months Ago
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Kitsch LLC is Hiring a Director of Operations Near Los Angeles, CA

About Us

KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.

We believe that everyone should feel confident when purchasing our products no matter your hair type, style, or budget.

The Role

KITSCH is currently looking for a motivated and talented Director of Operations who will be responsible for overseeing and optimizing the day-to-day operations of the company. The role is critical in ensuring that the business runs efficiently, meets its strategic goals, and delivers exceptional products to our customers. You will lead a team, implement operational strategies, and collaborate with various departments to drive operational excellence. 

The Director of Operations is a pivotal role responsible for shaping the operational landscape of the company. Success in this role requires a combination of strategic vision, effective leadership, and the ability to drive continuous improvement in all aspects of the business's operations.

Job responsibilities and Key Result Areas:

Operational Strategy

  • Develop and implement operational strategies aligned with the company’s overall objectives and goals.
  • Identify opportunities for process improvement, cost reduction, and efficiency enhancement.

Team Leadership

  • Manage and lead a diverse team of remote virtual assistants.
  • Set clear goals, provide guidance, and foster a collaborative and productive work environment.
  • Conduct regular performance evaluations and provide coaching and mentorship.

Process Improvement

  • Evaluate and enhance operational processes, workflows, and systems.
  • Streamline procedures to increase productivity, reduce errors, and improve overall quality.
  • Implement best practices and performance metrics to measure progress.

Resource Management

  • Allocate and manage resources effectively.
  • Monitor/Control operational costs while optimizing resource utilization.

Quality Assurance

  • Establish and maintain quality control standards to ensure consistent business processes and performance.

Risk Management

  • Identify potential risks and develop strategies to mitigate them.
  • Implement robust business continuity and recovery plans.

Performance Metrics

  • Define and track key performance indicators (KPIs) to measure operational success.
  • Use data/analytics to make informed decisions and drive continuous improvement.

Communication and Collaboration

  • Collaborate closely with other departments such as sales, design, customer service, production, product development, marketing, finance, and HR to align operations with overall business objectives.
  • Communicate effectively with senior management and stakeholders, providing regular updates on operational performance.

Core Competencies and Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or a related field; MBA is a plus.
  • Proven 5 years experience in operations management, with a track record of success in a leadership role.
  • Living in or near the Los Angeles area.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with operations and project management software and tools.
  • Leadership, team-building, and conflict resolution abilities.
  • Ability to handle multiple projects simultaneously
  • Receptiveness to feedback and able to meet deadlines
  • Strong collaboration and influencing skills
  • Self-starter and results-driven; Strong financial and business acumen

WHAT WE BRING TO THE TABLE...

  • Competitive Pay/Benefits
  • A dynamic team
  • An open mind for new ideas
  • Growth…growth and some more growth!

Our Hiring Practices: KITSCH LLCis an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Goods

SALARY

$181k-203k (estimate)

POST DATE

09/22/2023

EXPIRATION DATE

04/28/2024

WEBSITE

mykitsch.com

HEADQUARTERS

VERNON, CA

SIZE

50 - 100

FOUNDED

2011

CEO

CASSANDRA MORALES THURSWELL

REVENUE

<$5M

INDUSTRY

Consumer Goods

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Kitsch designs and creates beauty and hair accessories. Kitsch products can be found in over 20,000 retail locations in 27 countries worldwide.

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The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.

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If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Operations job description and responsibilities

A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.

01/15/2022: Memphis, TN

Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.

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Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.

02/10/2022: Santa Fe, NM

the director of operations must ensure that they give adequate attention to each component.

12/27/2021: Columbus, GA

A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Operations jobs

Directors of operations typically need to meet certain requirements to be considered for the position.

01/29/2022: Moline, IL

Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.

12/24/2021: Poughkeepsie, NY

To that end, anyone who wants to be a director of operations needs to develop strong communication skills.

12/13/2021: Concord, NH

Keep financial record of all operations.

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Supervise staffs from different departments.

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Step 3: View the best colleges and universities for Director of Operations.

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