Eastridge Workforce Solutions is a leading provider of workforce management solutions, dedicated to connecting skilled professionals with rewarding opportunities. In collaboration with a software development company at the forefront of simulation technology, we are currently seeking a talented Sales Development Representative to join their highly qualified team. This opportunity gives you the chance to be a part of a collaborative team that is transforming the future of manufacturing. For immediate consideration, apply today.

Summary

As a S ales Development Representative (SDR), this position will play a pivotal role on our clients' sales team, responsible for identifying and qualifying inbound and outbound leads for solutions. This role is essential in the early stages of the sales cycle, laying the foundation for our sales team to convert leads into loyal customers. Additionally, it offers opportunities for collaboration with the Sales Team to facilitate closing deals. This position reports to the Sales Director of the Americas.

Responsibilities

• Collaborate with key stakeholders and management to achieve quarterly sales goals;
• Conduct inbound and outbound calls to assist customers and prospects in selecting solutions and products;
• Create, build, close, and manage a qualified pipeline of inbound and direct customers through various channels, including cold calling, email outreach, social media, and other prospecting techniques;
• Cultivate and nurture relationships with leads to build rapport and trust;
• Schedule meetings and demos with the designated sales team member;
• Develop and maintain a pipeline of new leads and sales opportunities within the assigned time zone or territory;
• Maintain and update client data in the CRM system;
• Gather feedback from clients regarding their usage of our solution, the features they are utilizing, and suggestions for new features;
• Provide support in Maintenance & Renewals and partner with the Sales and Technical Support Teams;
• Generate regular reports on lead generation and conversion metrics;
• Other projects and duties as assigned.

Required Qualifications

• Diploma, or an equivalent year of experience in the related field;
• 1-3 years of direct experience in customer service or software sales. Additional experience may be substituted instead of education.
• Strong collaborator, working cross-functionally with Sales and Technical Support departments;
• Passion for customer excellence, consistently exceeding customer satisfaction, and possessing strong business acumen;
• Excellent verbal and written communication and presentation skills in English;
• Strong computer skills, including proficiency with Microsoft Suite and database management tools;
• Ability to work independently or in a team environment;
• Ability to work with diverse cultures and backgrounds;
• Ability to learn product lines and sales operations;
• Willingness to seek and provide constructive feedback;
• Passion for continuous improvements in the Ways of Working (WoW);
• Ability to thrive in a fast-paced, evolving corporate culture;
• Team player with high ethical standards

Employee Benefits

• Medical, Dental, and Vision insurance for employees and eligible dependents (Premiums 100% paid for!)
• 401k plan with 50% company match
• 17 days of PTO per year
• 7 paid holidays per year
• Life Insurance
• Remote

Compensation Details

• The annual salary for this position is between $65,000 - $85,000 annually. Factors that may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds.

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