Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Manager, Sales Development.

Location: San Francisco (Hybrid)

Job Description:

As the Manager, Sales Development at Cohere, you will lead a team of Sales Development Representatives (SDRs) in driving the growth of our business. Your responsibilities will include:

Leadership: Providing guidance, mentorship, and coaching to a team of Sales Development Representatives (SDRs) to ensure they meet and exceed their goals.

Strategy Development: Collaborating with cross-functional teams, including Sales, Marketing, Product, and Partnerships, to develop and execute strategies to maximize pipeline generation and drive revenue growth.

Process Optimization: Continuously refining and optimizing the sales development process to improve efficiency and effectiveness, from prospecting and lead qualification to booking demos for the Account Executives.

Performance Monitoring: Monitoring team performance metrics, such as call/email activity, lead conversion rates, and pipeline contribution, and taking proactive steps to address any gaps or areas for improvement.

Training and Development: Conducting regular training sessions and workshops to equip SDRs with the skills, knowledge, and resources they need to succeed in their roles.Collaboration: Working closely with the Sales and Marketing teams to align on messaging, target accounts, and outbound campaign strategies to drive pipeline growth.

Reporting and Analysis: Generating regular reports and analyses to track key performance metrics, identify trends, and provide insights for decision-making and strategy refinement.

Customer Engagement: Occasionally participating in introductory customer calls to provide a company overview and support the sales process as needed.

Qualifications:Experience: 5 years of experience in sales development or a related field, with minimum 2 years in a leadership or management role at a Software or Cloud technology company.

Leadership Skills: Demonstrated ability to lead, motivate, and develop high-performing teams in a fast-paced and dynamic environment.Sales Acumen: Strong understanding of sales processes, methodologies, and best practices, particularly within the SaaS industry.

Strategic Thinking: Proven ability to think strategically and develop actionable plans to achieve business objectives.

Analytical Skills: Proficiency in analyzing data, identifying trends, and deriving insights to inform decision-making and strategy development.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with internal teams and external stakeholders.

Team Player: Collaborative mindset with a track record of working effectively across teams to drive results.

Adaptability: Ability to thrive in a fast-paced and ever-changing environment, with a high tolerance for ambiguity and uncertainty.

If you're a seasoned sales development professional with strong leadership skills and a passion for driving team success, we'd love to hear from you!

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If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Our Perks:

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend

✈️ 6 weeks of vacation

Note: This post is co-authored by both Cohere humans and Cohere technology.