**Hosts:**

Welcome and warmly greet Guests on arrival. Manage the efficient and timely seating of our Guests to a table that best serves their wishes. Close Guest checks and ensure no complaints leave the restaurant unattended.

As a Host/Hostess you will work in a team-oriented, high-volume, fast-paced environment to deliver the best dining experience to our Guests.

**Requirements of a host**

* Warmly and graciously greet all Guests upon arrival.

* When possible, open the front door for Guests entering or leaving the restaurant.

* When immediate seating is limited, record Guest names and number of people in party.

* Call out name and number of party when tables become available.

* Provide Guests with estimated waiting time.

* Accommodate special seating requests for Guests whenever possible.

* Seat guest Guests based on Guest preferences and balancing of customer flow in service stations.

* Upon seating, let the Guests know their Server's name and offer them a menu. Inspect table for proper presentation and completeness.

* Relay messages to Servers and Guest Assistants as needed.

* Inquire about the Guests' experience and handle or inform the General Manager, Manager or Shift Leader of any issues.

* Take proper payment for the Guests' check.

* Thank Guests as they leave and invite them to return.

**Additional Information regarding hosts**

* No previous restaurant experience required.

* Be able to work in a standing position for long periods of time (up to 5 hours).

* Be able to communicate clearly and effectively in the predominant language(s) of our Guests.

* Must have exceptional grooming habits.