About The Team. As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's always someone there to make things right. Our team supports consumers, and dashers,s who need our help and we have a network of thousands of agents answering questions and fixing issues. We are customer-obsessed and aim to give each customer who contacts us the best possible experience. ...
About The Team. The Fraud team is looking for a Strategy & Operations Senior Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around new business lines. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants, and become a point person for understanding user behavior that...
About The Team. The Merchant Services Vendor Quality and Accuracy Team reviews the output quality of work from our network of menu and process vendors. The team also helps create/improve processes, streamlines workflows and manipulates data to highlight trends and areas for improvement. This is done by becoming an expert on all current workflows for all teams and making strategic recommendations based on objective observations. This team has been...
About The Team. As one of DoorDash’s core operations teams, CXI ensures that when there are bumps in the last mile, there’s always someone there to help make things right. We design, manage, and operate DoorDash’s largest team, aiming to deliver an outstanding customer experience as efficiently and reliably as possible. As a part of that larger CXI team, the Operational Excellence team focuses on reaching and connecting with one of our most impor...
About The Team. The Fraud team is looking for a Strategy & Operations Senior Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around new business lines. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants, and become a point person for understanding user behavior that...
Why Deliver with DoorDash. DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to e...
About The Team. The Fraud team is looking for a Strategy & Operations Senior Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around new business lines. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants, and become a point person for understanding user behavior that...
About The Team. The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka, Redis and Amazon Aurora as well as data abstraction services to red...
About The Team. The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka and Redis as well as data abstraction services to reduce the complex...
About The Team. We’re looking for a people-focused leader and experienced warehouse specialist to lead one of our DashMart facilities. DashMart is a new convenience and grocery store from DoorDash, focused on delivering household essentials, favorite snacks, and light groceries right to our customers’ doorsteps on-demand. About The Role. In this role, you’ll manage a 5-10k sq ft distribution center, the local warehouse operating team, and be resp...
About The Team. DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We’re open early and close late - some sites even run 24/7. About The Role. DashMart is looking for a motivate...
About The Team. The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka and Redis as well as data abstraction services to reduce the complex...
