The Administrative Assistant is responsible for various departmental tasks related to the operation of VSI’s Patient Financial Services team. This position requires a candidate who has exceptional customer service skills and phone etiquette. This is a full-time position working out of our Reston, VA office, and reporting to the Director of Patient Financial Services.

Essential Job Responsibilities

• Assists the Patient Financial Services team with administrative tasks including managing mail distribution and mailing claims
• Reviews and distributes faxes to appropriate team members
• Provides excellent standard of customer service when communicating with patients and team members
• Provides ad-hoc project support as requested.
• Other duties as assigned

Job Requirements

• Bachelors degree in business or related field OR 1-3 years of relevant experience in an office setting
• Experience working in healthcare a plus but not required
• Comfortable using phone based systems to verify benefits
• Solution-oriented problem solver, helpful and strong organizational skills
• Proficient with oral and written communication, articulate, professional, and friendly