The Human Resources Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, new hire processing, training, employee relations & recognition programs and enforcing company policies and practices. Maintain confidentiality to the extent possible in all HR- related matters.

The ideal candidate will have a broad knowledge of Human Resources as well as general administrative responsibilities. They will be able to work autonomously and efficiently with HR software and tools.

Administration and General HR Support

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Complete and maintain data entry into Workday system. Compile reports from the database as needed. Produce and submit reports on general HR activity.
• Report to designated Human Resources Director/leader any employee complaints, relating to benefits, paychecks, manager/employee relations issues, etc.
• Fulfill a variety of employee needs including but not limited to: provision of name tags, parking passes, employment verification letters, etc.
• Maintain employee files: create files for new employees and ensure that all paperwork pertaining to each employee is placed in the appropriate file on a timely basis.
• Maintain current knowledge of all benefit programs. Effectively communicate and promote employee benefit plans; answer all employee questions or refer them to appropriate resources.
• Process employee terminations in Workday and with all other required employee systems. Assist in the off-boarding process which includes but is not limited to scheduling exit interviews, WD transaction, collection of company property, employee communication, etc.
• Order and stock HR office supplies.
• Attend Management and departmental meetings as needed.

Recruitment and New Hires

• Manage the recruitment process including screening, routing, tracking, and filing of resumes and applications, schedule interviews, communicate with candidates, solicit resumes, and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).
• Identify, recruit, and make recommendations for hiring candidates for all hotel positions. Screen and interview applicants; coordinate background checks/references, and process applicable paperwork, etc. Oversee the maintenance of accurate and up to date personnel files on all employees. Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process. Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.
• Establish and maintain relationships with local recruiting sources, colleges/ universities, and outreach agencies for recruitment purposes, and represent the Company by attending job/career fairs as appropriate.
• Process all newly hired employees, ensuring completion of all required paperwork in WD. Maintain an accurate I‐9 system, ensuring that there is a current I‐9 for all employees. Monitor E-Verify System. Schedule employee for orientation.

Employee, Candidate and Guest Service

• Anticipate employee and guest needs, respond promptly, and acknowledge all customers, however busy and whatever time of day.
• Answer phones and greet all individuals arriving at the HR office. Respond appropriately to all requests.
• Maintain employee communication areas such as bulletin boards, cafeteria, employee entrances and locker rooms.
• Coordinate employee activities such as Employee of the Month/Year, employee celebrations, and birthday and anniversary recognition programs.
• Maintain friendly, positive employee relations at all times.

Other Duties

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain knowledge of all hotel services/features and hours of operation.

• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• You will consistently deliver our GUEST model:
• Greet or welcome everyone, warmly with a smile
• Use eye and ear contact and guest’s name
• Establish/anticipate needs
• Solve and own all requests/complaints
• Thank everyone
• Build solid relationship with your Colleagues
• Treat colleagues, employees and candidates with respect and dignity
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

Bachelor’s degree in Human Resources, Business Management or related degree or an equivalent combination of education and work experience preferred. Professional HR Designation (PHR, SPHR, or other) preferred. Two to three years of human resources experience is required. Hospitality experience preferred. Must speak fluent English and Spanish. Experience with Workday strongly preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 25 pounds
• Standing and moving around facility
• Handling objects, files, training materials and equipment, etc.
• Use a keyboard to generate various work-related documents.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Job Type: Full-time

Pay: From $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Miami, FL 33126: Relocate before starting work (Required)

Work Location: In person