Job ID: 11993
Location: North Seattle College
Full/Part Time: Full-Time
Regular/Temporary: Regular
Opportunity Description
About Us
We are a district of three distinct colleges-North Seattle College, Seattle Central College, and South Seattle College-and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.
As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged and dynamic community.
Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities.
Position Summary
Are you passionate about reducing barriers for students in higher education? Have you created/built/ contributed to systems and processes resulting in the success of students and staff? If these questions resonate with you, then we invite you to consider joining our team, an equity-focused open-access college dedicated to helping all students achieve their academic and professional goals. As an Administrative Assistant 3 you will be responsible for being a key member of the team that provides services to students to help students succeed and meet their educational goals.
Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job
• Required application materials must be completed and submitted online

First Review of materials will begin on Tuesday, September 27th, 2022.
Compensation for this position is: $40,899-53,115/year (depending on experience)
This position is governed by a collective bargaining agreement with representation by the Washington Federation of State Employees.
Notice to Applicants:
Please note that Seattle Colleges has moved to remote operations, pending public health guidance. Per CDC and WA Public Health directions, at this time we will be practicing social distancing and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.
What you will be working on:

• You'll work to create and maintain an approachable, welcoming, and inclusive office environment for a very dynamic and fast paced environment while greeting students, staff, faculty, and parents visiting Student Success Services. Respectfully and effectively communicate and work with people for diverse backgrounds, such as racial, ethnic, religious, linguistic, gender, age, sexual orientation, and socio-economic and with diverse physical and learning abilities.
• You'll provide guidance and excellent customer service to prospective and current students as well as other visitors and community members regarding college policies and process to access services within the Student Success Services department which consists of Advising, Counseling, Disability Services, and Running Start.
• You'll respond to requests for information from prospective students and the public via telephone, mail, electronic communications, and in person. Resolve problems as they occur, respond to these inquiries, and provide follow-ups when needed.
• You'll plan, coordinate, and arrange services for students with approved accommodations including but not limited to sign language interpreting, notetaking, adaptive equipment, alternative format textbooks, assistive technology & software. You'll also prepare Letters of Accommodations for students with disabilities registered with the Disabilities Office each quarter.
• You'll perform complex clerical assignments for all departments in Student Success; schedule/adjust appointments on multiple calendars; process travel requisitions, purchase requisitions; proofread and edit written materials; support for special projects such as preparing information packets for workshops and outreach services; organize and develop informational resources including maintaining bulletin boards, displays, hand-out packets and resource files; update organize and maintain student resources in the lobby; provide data entry for statistical data for all Student Success Services departments. You'll work to create and maintain an efficient, professional office environment and demonstrate cultural humility and intercultural engagement, including an awareness and understanding of historically disadvantaged populations, and create an educational environment that affirms commitment to equity and diversity.
• You'll prepare quarterly and annual statistics and reports; review documents, records or applications for completeness, accuracy and compliance with policies and procedures, determine and explain action necessary to achieve compliance and/or approval; create and maintain student databases for tracking student retention and services provided; compose, update, and maintain correspondence, printed materials, flyers, brochures for Student Success Services.
• You'll maintain confidential and accurate student records located in complex electronic or manual file systems or databases.
• While this position does not supervise any other full-time employees, it may act as a Lead for part-time staff, including student employees.

This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this description.
What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• High school diploma or GED
• Have three years progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work in a fast-paced environment (formal education will substitute year-for-year for experience)
• Have strong communication and presentation skills, particularly related to distilling complex concepts for a variety of audiences; able to communicate clearly, collaboratively and consistently.
• Able to prioritize work based on the department's needs while meeting deadlines; a self-starter, have critical thinking skills and ability to work well under time pressure and on high-stakes projects; work proactively
• Have strong interpersonal skills and high emotional intelligence
• Detail-oriented with experience consistently delivering high quality work product

Physical Requirements:
The Position:

• typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.
• encounters frequent interruptions throughout the workday.
• is regularly required to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion with or without reasonable accommodation.

Disability Accommodation
Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment
• Ability to read and verify data and prepare various materials
• Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement
Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of "bullying" behaviors, including "cyber bullying".
Inquiries regarding compliance and/or grievance procedures may be directed to the college's Director of Legal Compliance:
1500 Harvard Avenue Seattle, WA 98122-3803
(206) 934-3873
Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.