ProLogistix is seeking detail-oriented Customer Service Representative for a freight facility in Kent, WA.

Monday-Friday | 9:30am-6:00pm | $20-$22/hr DOE

Essential Job Duties:

• Manage large amounts of incoming phone calls.
• Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
• Inbound calling
• Tracking outbound freight,
• Creating bills
• Scheduling pickups
• Communicate with vendors and stations,
• Problem solving skills
• Written and verbal skills (email etiquette), empathy

WHY WAIT - APPLY NOW!

• We accept WALK-INS, Monday - Friday 9:00am - 3:00pm
• Weekly Pay
• Temp-to-Hire positions
• Competitive benefit package
• Self -Schedule an interview online: www.Prologistix.com

Prologistix is an equal opportunity employer and is committed to equal opportunity of all employees and applicants.

Job Requirements:

• Proven data entry work experience, as data entry operator or office clerk.
• Experience with MS office and data programs.
• Familiarity with administrative duties.
• Typing speed and accuracy.
• Organization skills, with an ability to stay focused on assigned task.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.