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Customer Service Representative - Entry Level
Pacific Aero Tech has been dedicated to repairing and servicing aircraft windows, avionics and instruments since 1987. We are certified as a repair station by the Federal Aviation Administration (FAA) and the European Aviation Safety Authority (EASA).
With a primary focus on cockpit windows for over 30 years, our staff of technicians has developed industry-best knowledge and experience on all varieties of aircraft platforms, leading to our status as Subject Matter Experts for cockpit windows. We have proudly won the coveted Aviall Supplier Excellence Award each of the last 7 years.
Above all, our team is committed to providing exceptional service and unquestioned quality with the highest level of integrity in the industry.
Why we need you:
We at Pacific Aero Tech are developing exciting new products to compete in a highly competitive market. We are looking for a Customer Service Representative to manage assigned customer accounts. We need you to help Pacific Aero Tech maintain its unparalleled industry reputation by directly interfacing with our customers – to meet their needs and provide quick solutions to customer inquiries. Your excellent analytical and communication skills will be front and center in these efforts. We are looking for someone who is energetic, and goal driven, someone who can remain calm and polite in challenging situations.
Here's what you'll be doing:
You own this if you are:
Quality – Never accepting mediocrity.
Integrity – Holding steadfast to our morals and ethics, even when it’s the more difficult plan.
Respect – Acknowledging human nature and giving one another the benefit of the doubt.
Excellence – Relentless pursuit to redefine boundaries.
Resourcefulness – Removing roadblocks with ingenuity.
Preferred qualifications:
Had you been with us last month, the top 3 things you would have impacted are:
1. Due to our increased volume, you would have had a crucial impact on the revenue the company created with the quotes you would have generated and processed.
2. You would have directly supported top domestic and international airlines by providing competitive repair estimates.
3. You would have actively advocated for our customers' needs by communicating and scheduling their critical timeline requirements to the rest of our team members.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$55k-73k (estimate)
10/28/2023
07/20/2024
gardnerstandard.com
New York, NY
<25
The job skills required for Client Service Representative include Customer Service, Communication Skills, Scheduling, Planning, Data Entry, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.