Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. ...Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.More Show Less
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Primary Purpose of Position. Deliver prompt and professional solutions for customer inquiries. Research, prioritize and resolve customer issues in a timely and accurate fashion. Provide administrative support along with clerical tasks that aid the daily servicing operation. Duties and Responsibilities. Reception/Front Desk. Greet walk in Customers and respond to their inquiries. Monitor visitors in CUSO lobby for suspicious activity. Sign in visi...
Job Details. Job Location. Lawton, OK. Salary Range. Undisclosed. Description. This position supports customer service and customer sales interactions. This role requires you to interact with hundreds of customers each week across to sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a ...
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is an onsite position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES. Answer phone calls, return phone calls. Answer emails from clients, providers and internal referring offices. Review previous history of the p...
We’re thrilled that you are interested in joining us here at the Amynta Group. POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS. May serve as a lead to new-hires or other staff, which includes providing work directio...
Job Description. Responsible for the processing of fax and email requests, answering inquires via the 800 and DID lines to assist customers and Sales Representatives with basic product information requests, orders, return authorizations, and any other basic inquiries. REQUIREMENTS AND RESPONSIBILITIES. Works directly with customers to process orders received via telephone, fax or email and assist them with any inquiries. Answers incoming calls th...
The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives. Minimum Qualifications. High School Diploma or equivalency required. 1 plus years of customer service experience required. experience in a call center environm...
What We Do. FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Som...
Responsible for the processing of fax and email requests, answering inquires via the 800 and DID lines to assist customers and Sales Representatives with basic product information requests, orders, return authorizations, and any other basic inquiries. REQUIREMENTS AND RESPONSIBILITIES. Works directly with customers to process orders received via telephone, fax or email and assist them with any inquiries. Answers incoming calls through queue or di...
Reports To. Customer Service Team Lead. Work Schedule. Monday through Friday, 8:00am to 5:00pm. General Purpose of Position. Responsible for all of the necessary functions to provide effective customer service. Responsible for acting as a liaison between customer and internal departments. Duties and Responsibilities. Order Entry-take orders via phone and email. perform order entry. figure pricing. figure stick count for production. figure amount ...
Customer Service Representative (CSR) - High Volume Call Center - Full Time. Join the LEN THE PLUMBER HEATING AND AIR TEAM. We are currently searching for a highly talented Customer Service Representative in our downtown Baltimore MD headquarters. Are you someone that provides service with a smile. Do you enjoy working with people and building rapport. Are you looking for a career with a growing company with many advancement opportunities. Then c...
Title. Customer Service Representative I. Department. Customer Care. Union. OPEIU 9. Grade. 3. FLSA. Non-exempt. Hours per week. 40. Date Posted. 06/14/2024. Position. Summary. The Customer Service Representative I provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable I...
