Job Description. Customer Service Specialists are responsible for understanding the entire front-end process to ensure successful service for patients. This role involves answering inbound calls, making outbound calls, verifying information, creating orders, and scheduling patients for equipment as ordered by their doctor. Specialists also educate patients on financial responsibilities when applicable. Key Responsibilities. Develop and maintain k...
Description. Develop and maintain working knowledge of current products and services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs. Process orders, route calls to ...
Pay. $15.00 – $17.00 per hour. Potential commission opportunities available. About The Role At Buddy Moving. Looking for a remote position where you actually get to help people—and not chase them with cold calls. At Buddy Moving, our Customer Service Representatives are the friendly first voice our customers hear when they’re planning a move. Every call is from someone who wants our help. Your job is to be their “buddy” through the process: answe...
Position Overview. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling cus...
We are looking for a friendly and reliable Customer Service Representative to help support customers by answering questions, resolving issues, and providing an excellent customer experience. The ideal candidate is patient, professional, and comfortable communicating with people from diverse backgrounds.Responsibilities: • Handle incoming calls, emails, and live chat inquiries • Provide accurate information about products, services, ...
Position Overview. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling cus...
Position Overview. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling cus...
About the Opportunity We're seeking dedicated individuals to join our team and support union members who have requested information about their coverage and available programs. This position centers around consistent communication, scheduling consultations, running virtual sessions, and helping families understand which options best match their needs. Role Summary In this role, you'll engage with union members who have specifically asked to be co...
Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role involves handling client emails and calls, providing professional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment. Must Haves. . 1-3 years for custome...
Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role involves handling client emails and calls, providing professional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment. Must Haves. . 1-3 years for custome...
We are seeking a Remote Customer Service Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge bas...
