Remote Customer Service Representative

We are looking for a friendly and reliable Customer Service Representative to help support customers by answering questions, resolving issues, and providing an excellent customer experience. The ideal candidate is patient, professional, and comfortable communicating with people from diverse backgrounds.Responsibilities:     •    Handle incoming calls, emails, and live chat inquiries     •    Provide accurate information about products, services, pricing, and policies     •    Resolve customer issues, complaints, and requests in a timely manner     •    Document all interactions and update customer accounts     •    Process orders, returns, and service requests     •    Follow communication scripts and company guidelines when needed     •    Escalate complex issues to supervisors or specialized teams     •    Maintain a positive, professional attitude during all interactions     •    Support team goals and meet performance metricsRequirements:     •    High school diploma or equivalent     •    Strong communication skills (verbal and written)     •    Good problem-solving and active listening abilities     •    Ability to remain calm and patient under pressure     •    Basic computer skills and familiarity with customer support software     •    Ability to multitask and manage different communication channels     •    Prior customer service experience is a plus but not requiredBenefits:     •    Flexible scheduling     •    Opportunity for remote work     •    Paid training     •    Growth and advancement opportunities     •    Supportive and collaborative work environment

Salary : $17 - $22