Administrative Assistant - Queens Village

This job may be for you if: > You are friendly, personable, happy, ready to help others. We have an easygoing office, but we work very hard. We take our work seriously. You take the initiative and solve problems on your own, but can also follow instructions for established processes. Our Company is process-based, which means that for some things we already have a written process to follow. For other things, we do not have a process in place yet. So, sometimes you will have step-by-step directions, while other times you will need to find creative ways to get the job done. >

You like being part of a team. We use a team-based approach in our office, which means that usually, everyone in the firm will have a role to play in each client's matter. > You adapt quickly. Sometimes things at our Company move very quickly and we must change priorities at a moment's notice. In addition, because our Company has been growing so quickly, things are also changing quickly. The right person will be able to adapt to that quickly and easily.

$38,500

At its core, the administrative assistant's function is to provide clerical support to our Compliance Department in the following areas:

• Communication with clients and witnessing companies to coordinate Elevator Inspection Scheduling
• Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
• Assist with the process of filing Inspection Reports and Affirmations of Corrections.
• Assist with the Violation Removal Process
• Proficiently administers all clerical duties: photocopying, filing, data entry, emails, scanning, etc.
• Coordinating office activities and operations to secure efficiency and compliance to company policies and other duties as they arise

Experience Required: °

• Associates or Bachelor's Degree (preferred)
• Notary License is a plus.
• 2 years of office experience or customer service (preferred)
• Excellent interpersonal communication skills, both written and verbal in English and Spanish
• Must be professional, and have extremely pleasant phone manner
• Must have good knowledge of MS Outlook, Word, Excel, Google Maps, Google Docs, Google Calendar
• Must be reliable and confidential
• Organization, attention to detail, and the ability to multi-task is important
• Ability to work as part of a team and independent
• Ability to work in a fast-paced high volume environment
• Strong problem-solving skills
• Business casual office attire

New York Tech Industries is a full-service elevator company serving Manhattan, Brooklyn, Queens, and The Bronx. We are a family-owned and operated business specializing in residential and commercial elevators 30 stories and below. Our customers are not numbers to us, they’re part of our family, and that’s how we treat them. We take pride in going above and beyond to provide outstanding service to them.