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27 Administrative Assistant 1/Administrative Assistant Trainee 1/Trainee 2(NY HELPS) Jobs in Queens, NY

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Administrative Assistant 1/Administrative Assistant Trainee 1/Trainee 2(NY HELPS)
$56k-70k (estimate)
Full Time | Transportation 2 Months Ago
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Transportation, Department of is Hiring an Administrative Assistant 1/Administrative Assistant Trainee 1/Trainee 2(NY HELPS) Near Queens, NY

Minimum Qualifications:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS) *
To be considered for appointment through NY HELPS, candidates must meet the minimum qualifications for this position. The qualifications are:
Promotional:
Administrative Assistant Trainee 1:
One year of permanent competitive as an Office Assistant 2 (Keyboarding).
Administrative Assistant Trainee 2:
One year of permanent competitive as an Office Assistant 2 (Keyboarding) AND documentation of agency-approved completion of the four core administrative support courses or their equivalency: Microsoft Word Basics, Customer Service, the Organized Office Worker, and Successful Business Writing.
Administrative Assistant 1
One year of permanent competitive as an Office Assistant 2 (Keyboarding) AND documentation of agency-approved completion of the four core administrative support courses or their equivalency: Microsoft Word Basics, Customer Service, the Organized Office Worker, and Successful Business Writing AND successful completion of four elective administrative support courses.
To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to the Trainee 2. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination. Failure to complete the required Traineeship-Coursework Requirements prior to completion of the traineeship will result in a termination from the position.
Open Competitive:
Administrative Assistant Trainee 1:
Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.
Administrative Assistant Trainee 2:
One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.
Administrative Assistant 1:
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.
Substitution: Certification (e.g., IAAP Certified Administrative Professional) or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.
To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to the Trainee 2. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination. Failure to complete the required Traineeship-Coursework Requirements prior to completion of the traineeship will result in a termination from the position.
Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Duties Description
As an Administrative Assistant 1 under the supervision and direction of higher-level administrative staff, duties will include but are not limited to:
  • Greet and direct visitors to the appropriate ASD staff; resolve routine administrative issues and inquiries.
  • Field and transfer telephone calls from internal and external callers; document messages; and forward as appropriate.
  • Prepare letters, memos, and reports as assigned for review and signature.
  • Assist with various Personnel tasks: new-hire orientations, retirement, leaves, Personnel transactions, etc.
  • Process incoming, outgoing, and inter-office mail.
  • Manage various shared e-mail boxes.
  • Maintain, distribute, and file Personnel records in accordance with applicable laws, rules, and regulations.
  • Assist in purchasing goods & services for the department, ensuring proper guidelines are maintained.
  • As an SFS Point-of-Contact, respond to general SFS inquiries, assist employees with password resets, troubleshoot transaction workflow issues, verify accuracy and completeness of SFS User Access forms, make sure separated employees are removed in a timely manner.
  • Work and coordinate with building facilities to address safety and cleanliness issues, and any issues affecting employees’ daily operations.
  • The preferred candidate will be proficient in the use of various software packages such as Microsoft Outlook, Word, Excel, PowerPoint, and Access.
  • Assist the efforts of the Regional Recruitment Committee with preparing recruitment brochures, promotional giveaways, ordering materials as needed, and sending job seekers career opportunity links.
  • Additional duties as assigned.
Responsibilities may include serving a role within the Incident Command System to support the department's response to regional and statewide emergency situations
Additional Comments
  • For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which
means no examination is required but all candidates must meet the minimum qualifications of the title for which
they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May
2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be
changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official
probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS
will have their non-competitive employment status converted to competitive status, without having to compete in
an examination. Employees will then be afforded with all the same rights and privileges of competitive class
employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any
promotion examination for which they are qualified.
Advanced Placement/Appointment Level: You must inform the interviewers of any additional qualifications at
your interview. If selected you may, at the agency’s discretion, be appointed to a higher level.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or
mandate, in any form, that an applicant for employment provide his or her current compensation, or any
prior compensation history, until such time as the applicant is extended a conditional offer of employment
with compensation. If such information has been requested from you before such time, please contact the
Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.
_______________________________________
The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
________________________________________
In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$56k-70k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

06/15/2024

HEADQUARTERS

LANCASTER, VA

SIZE

<25

FOUNDED

2010

CEO

ROBERT E HARPER

REVENUE

$5M - $10M

INDUSTRY

Transportation

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