Job Description

Job Description

Description :

Essential Duties and Responsibilities

Customer Relationship Management

o Executes and further develops the customer appreciation program.

Frequent on-site property management visitations to existing clients to monitor current client satisfaction while promoting additional company service offerings and identify potential new opportunities.

Creates and executes promotional strategy as it pertains to Marketing responsibilities and relationship management

o Executes customer relationship / business relationship development program.

This program generates company promotion to property level, regional management & corporate locations, and construction operations.

Frequent business development on-site property management visitations to promote company service offerings, increase company presence and identify potential new opportunities for all service offerings.

o Uses ALN Apartment Data services to drive customer relationship management program techniques and methods for company.

Extended use for research, weekly networking activities and use of system CRM.

Build out communication and networking plan based on weekly changes provided.

o Conducts specified amount of cold calling activities as objectively defined by quarterly goals and objectives.

o Maintains constant contact with primary Account Manager along with standard weekly review to discuss results, issues and actions items learned each week.

o Ensure full utilization and real time administrative excellence of company CRM technology and tools.

o Timely follow up of applicable submitted client proposals along with ensuring estimating service levels are being maintained.

o Regular, timely updates and internal email notifications of new opportunities utilizing current and future CRM pipeline methods.

o Participate in weekly pipeline meetings.

o Participates in monthly / quarterly sales meetings to define and develop strategy of developing new business and growing existing.

o Assist when and where it creates efficiencies in the gathering of information needed for timely client estimates.

o As time, knowledge base and context increase, the BDR will be asked to assist with the fundamental qualification of opportunities both tangible and relationship.

o Performs other duties as defined.

Marketing

o Apartment Associations representative for active participation and integration into Association activities and committees.

o Primary liaison for Houston Apartment Association with sponsorship and collaboration of the Account Management Sales team.

o Continually review and assess all print marketing collateral for industry trends and evolving company service offerings.

o Continually review and assess all merchandise collateral for industry trends and evolving company service offerings.

o Participate and promote content gathering and presentation as it pertains to constant contact digital marketing platforms for technology, industry trends and evolving company service offerings.

o Participate in applicable marketing initiatives and processes to provide the perspective capital gained / learned from relationship marketing and selling efforts.

o Plan, lead and coordinate all market specific event activities. Includes both Matrix and Apartment Association led events and meetings.

PM22"

Requirements :

Performs other duties as defined

Job Type : Full-time

Salary : From $65,000.00 per year

Schedule :

• 8 hour shift
• Monday to Friday

Supplemental pay types :

• Bonus opportunities
Travel requirement :
• Travel
• Travel

Work Location : In person

PI236874486