We started out as JobDig, Inc. in the recruitment advertising space. As markets evolved and our specialized knowledge grew deeper, we transformed our business model in 2007 to focus on providing deep jobs data to niche markets. We weathered the global financial crisis in 2008 and began offering our data products to wider markets.

At LinkUp, we remain rigorously committed to delivering deep, timely, and accurate job market data that provides clarity and confidence in understanding the complex dynamics between work and the world we live in.

We’re looking for co-workers who share our values—kind, smart, helpful, invested and balanced—so we can continue to be a world leader in delivering the cleanest, most accurate real-time jobs data that helps organizations make quantum strategic leaps.

About the team 

The growth team at LinkUp is made up of highly motivated individuals working in direct sales, sales enablement, business development, and partnerships. We work closely with clients and prospects to democratize our data and the solutions and insights that flow from it. We work with human capital management, enterprise and corporate, academic, and the capital markets to successfully leverage the unique aspects of our employment market data.

We’re looking to grow our Account Management team, and this role will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through their current use of our solutions as well as anticipate any changes or future needs. The Account Manager will work closely with the direct sales team for handoff of accounts as well as for upsell opportunities with new products and at renewals. The ideal candidate will also have existing knowledge of, or a strong desire to learn, about the labor market and the various ecosystems that exist therein. 

Key responsibilities:

• Connect and consult with existing customers in your portfolio on a regular cadence
• Uncover new upsell and cross-sell opportunities 
• Identify introductory and referral opportunities and map out customer’s peer groups
• Work closely with the direct sales team on reviewing potential opportunities and the status of each customer 
• Engage with the marketing and product teams to provide key customer insights and liaise as needed
• Diligently update Hubspot
• Work closely with the broader sales team and the Chief Revenue Officer to ensure above average client and revenue retention rates

Qualifications:

• 1-2 years working in sales, account management, or project management 
• Experience building professional relationships
• Strong written, verbal, and presentation skills
• Ability to work independently and effectively prioritize several projects at once
• Have the personal motivation and ability to contribute to a dynamic and entrepreneurial team culture

We take pride in a great company culture that is based on our core values of being kind, smart, helpful, invested, and balanced. We offer competitive pay, health/dental benefits, generous PTO, and a 401(k) matching program.