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MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities.
As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts.
About the role
MentorMate is seeking a Senior Account Manager to deliver excellence in our existing customer contracting, retention, and satisfaction efforts. The Senior Account Manager will support the client engagement function within MentorMate and will be responsible for proactively developing one-on-one business relationships within our client base. The Senior Account Manager is also responsible for retaining and growing business with clients which is a key performance metric.
The Senior Account Manager owns the relationship between MentorMate and the client; holding each group accountable to the agreements and managing expectations. This includes managing executive-level client interactions and partnering with cross-functional teams including Sales, Solutions, Delivery, Legal, Finance, and Operations to align resources. The Senior Account Manager will manage proposals, SoW’s, change orders, approvals, and contracting workflows for assigned client accounts. In addition, The Senior Account Manager will assist in tracking and analyzing the metrics associated with our existing customer base.
We are looking for a candidate who is highly analytical, business savvy, excels at writing and project oversight, and can partner with key decision-makers to drive successful outcomes. The ideal candidate is a strong cross-organizational team player who can quickly process information from various sources under very tight deadlines.
\nResponsibilities Include
MentorMate is a place of constant energy and personality. On the clock, we’re technology experts and leaders that bring passion and knowledge to every project. Off the clock, we’re an eclectic bunch of foodies, music buffs, artists, sports fanatics, karaoke pros, and outdoor enthusiasts.
Global leaders in digital consulting, design, and engineering services, MentorMate and Tietoevry Create are equal-opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Full Time
IT Outsourcing & Consulting
$108k-147k (estimate)
04/17/2024
06/16/2024
mentormate.com
EDEN PRAIRIE, MN
500 - 1,000
2001
Private
BJORN STANSVIK
$10M - $50M
IT Outsourcing & Consulting
MentorMate provides startegic consulting, quality assurance, mobile application development, user experience and cloud services.
The job skills required for Senior Account Manager include Leadership, Planning, Initiative, Communication Skills, Insight, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Account Manager positions, which can be used as a reference in future career path planning. As a Senior Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Account Manager. You can explore the career advancement for a Senior Account Manager below and select your interested title to get hiring information.