Account Manager

Quantronic is an electronic contract manufacturer working with leading edge technology, specializing in Printed Circuit Board (PCB) assembly. We have been in business for 25 years serving customers in the industrial, medical, aerospace and communications industries. We are seeking self-driven individuals to join our team. We offer a great working environment, excellent opportunity for professional growth as well as great benefits.

At Quantronic, we celebrate diversity and are committed to creating an inclusive environment for all employees. Quantronic is proud to be an equal opportunity employer.

The ideal candidate will be self-driven and have a passion for helping others and a drive for providing outstanding customer service. They are a dedicated and personable account manager that will support us in maintaining current and new customer accounts.

• Serves as a main point of contact in all matters related to customer concerns and needs.
• Develop a thorough understanding of our service offerings to better upsell and cross-sell to customers
• Build and strengthen customer relationships to achieve long term partnerships
• Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed
• Collaborate with various internal departments to ensure that customer requests are fulfilled.
• Ability to manage a portfolio of accounts
• Ability to generate new leads and contacts through business to business cold calling.
• Meet sales goals and objectives set by the Sales Manager

QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Experience as a sales account manager required
• Track record of meeting or exceeding quotas and receiving positive customer feedback
• Excellent verbal and communication skills
• Strong customer service skills
• Strong listening skills
• Comfort and proficiency in phone communication is essential
• Proficiency in MS Office and CRM software
• Pass background checks