WHO WE ARE:

Through our offering of furniture, walls, and audio-visual solutions, the I3 Group is on a mission to transform the way people work, learn and heal across the Midwest. Our company is fueled by the synergy of two Certified Platinum MillerKnoll dealers, Interior Investments (IL, WI, MO) and Intereum (MN). The I3 Group places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES: Accountable | Resilient| Service | Passion

ACCOUNTABILITIES:

• Track and Maintain Customer Satisfaction.
• Manage existing relationships.
• Manage day 2 pricing.

WHAT YOU’LL BE DOING:

• Create and manage strong relationships with clients and maintain the highest standard of customer satisfaction.
• Create a cadence of communication to stay top of mind to assigned accounts/projects.
• Identify, develop, and grow consultative relationships with key contacts with assigned accounts.
• Track customer satisfaction in weekly department meeting.
• Attend and assist with Annual Business reviews for specified clients.
• Track, analyze, and report results regarding sales activity, and accurate monthly sales forecasts within assigned accounts.
• Provide product solutions and specifications for budget development. Work with design on final deliverable.
• Suggest and specify ancillary product solutions and create deliverables in Power Point, Scout etc.
• Responsible for growing existing accounts.
• Find gaps for product and service within assigned accounts.
• Find ways to increase gross profit with existing customers.
• Act as main point of contact for day-to-day business and strategize with sales executive on how to create growth.
• Nurture the long-term potential of smaller accounts in developing and high growth industries.
• Conduct an assigned quantity of weekly touch points with dormant and existing accounts.
• Monitor organizational changes or realignments that may affect future purchasing behavior or decision-making within assigned accounts.
• Understand the marketplace, market segments, and maintain an awareness of Intereum’s competitors within key existing accounts.
• Maintain a current working knowledge of developments in the contract furniture industry and related products, applications, and design concepts.
• Establish a regular cadence of communication with Senior Sales Executives regarding long-term account objectives and pricing strategies.

WHAT YOU SHOULD HAVE:

• Bachelor’s Degree in Design, Business, or related field.
• 1-3 years of experience in account management, sales or design/project management in commercial office furniture or related industry.
• Exhibit Intereum’s Core Values.
• Proficient in Microsoft Office Suite, willingness to learn other systems and programs.
• Solid written and verbal communication skills.
• Ability to work effectively within a well-defined business process.
• Able to manage multiple assignments and tasks, set priorities, allocate time, and adapt quickly to changing circumstances.
• Resourceful problem solver: able to clarify the nature of a challenge, evaluate alternatives and propose solutions.
• Professional communicator willing to grow and invest in strong relationships with customers.
• Willingness to attend networking events, out of state industry trainings, and customer events.
• Ability to travel to customer sites.

WHAT WE BRING TO THE TABLE:

• A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Paid Holidays
• Paid Time Off 90 days after date of hire
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Seasonal Onsite Flu Shot Clinic
• Long Term Disability and Life Insurance Employer Paid
• 401K
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact