Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations.

It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission.

Hillcrest Healthcare strives to find Rehab employees who embrace the concept of socialization for every resident and acknowledge that the healing process and long-term health stability relies on Whole Person Care.

Company Information

Organization Name: Hillcrest Healthcare About Our Organization: Hillcrest Healthcare is a non-profit senior services company. Hillcrest provides skilled nursing and long-term care services, in home non-medical services and healthcare training programs within its many divisions of business Website:www.hillcresthc.com FLSA Status: Exempt Prepared Date: 04-08-2024 Hiring Manager Job Title: Human Resources Supervisor Job Level: Manager Employment Status: Full-time Regular Primary Location: KNOXVILLE, TN Other Locations: Hybrid on-site / Remote

Job Summary

Plan, direct, or coordinate human resources daily activities and staff of an organization.

Education and Experience

Bachelor's Degree preferred or equivalent work expereince

Knowledge

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Psychology (preferred) - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Skills

Basic Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.

• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems..

• Mathematics- Using mathematics to solve problems.

• Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.

• Science- Using scientific rules and methods to solve problems.

• Speaking- Talking to others to convey information effectively.

• Writing- Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

• Coordination- Adjusting actions in relation to others' actions.

• Instructing- Teaching others how to do something.

• Negotiation- Bringing others together and trying to reconcile differences.

• Persuasion- Persuading others to change their minds or behavior.

• Service Orientation- Actively looking for ways to help people.

• Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving Skills

• Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Systems Skills

• Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

• Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.

• Time Management- Managing one's own time and the time of others.

Work Context

Communication - Constat interactions with other people at all levels of the organization are required as part of this job.

Responsibility for Others - Oversee daily activites of the Employee Engagement and Benefits, and Payroll personnel as a part of this job

Conflictual Contact - Conflict resolution is a constant part of this job

Work Setting - Working mobile, remote and some in office time is required as part of this job.

Work Attire - Dress requirements of this job are business casual

Primary Job Duties

• Administer compensation, benefits, and performance management systems, and safety and recreation programs.

• Allocate human resources, ensuring appropriate matches between personnel.

• Provide current employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.

• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

• Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.

• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements with the involvement of the Senior VP of Learning, Talent and Diversity.

• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

• Analyze training needs to design employee development, language training, and health and safety programs.

• Maintain records and compile statistical reports concerning personnel-related data such as transfers, performance appraisals, and absenteeism rates.

• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.

• Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.

• Conduct exit interviews to identify reasons for employee termination.

• Investigate and report on industrial accidents for insurance carriers.

• Represent organization at personnel-related hearings and investigations.

• Oversee the evaluation, classification, and rating of occupations and job positions with input of the SVP of Learning, Talent and Diversity.

• Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.

Activities

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Time Management - Managing one's own time and the time of others.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Instructing - Teaching others how to do something.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Coordination - Adjusting actions in relation to others' actions.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Tools and Technology

Technology

HRIS/Payroll Software

• NetChex

Recruitment Software

• Apploi

Online Learning Software

• Relias

Compliance software

• Mineral

• EZ PBJ (Payroll Based Journal)

Desktop publishing software

• Microsoft Publisher

Document management software

• Microsoft Office 

• Adobe

Electronic mail software

• Microsoft Outlook