We are looking for an experienced accountant for our growing team.

Eckoh is an exciting, fast-growing technology company providing large enterprises that operate or use Contact Center services with Secure Payment services. Our clients include some of the largest and best-known brands across the world. Check out why our customers choose to work with us here.

Today, our aim is simple: To help our clients make every contact center experience satisfying and secure for consumers. Come and discover what's refreshingly different about Eckoh.

Our culture

We work in an award-winning, colorful, dynamic and collaborative environment where you will find flexibility, an open-plan office and excellent opportunities for career growth. Our cross-departmental teams work on exciting projects, releasing new technologies to a wide range of clients.

With over 250 colleagues spread across the globe, we're a friendly bunch with a lot of knowledge and exciting plans. We're serious about what we do, but we certainly have a sense of humor. Eckoh is brimming with friendly, energetic and creative individuals, who are proud to be a part of our unique success story.

Our values sit at the heart of the culture at Eckoh :

We Encourage and support everyone to grow with Eckoh.

We Challenge, listen, and are open-minded to change and suggestions from others.

As trusted advisors, we use our Knowledge to solve challenges and deliver the best for our clients.

We take personal Ownership to strive for excellence in whatever we do.

We are welcoming, embrace diversity and respect each other in a spirit of true Humanity.

The Role

The Human Resource Generalist is responsible for carrying out responsibilities with minimal supervision in the following functional areas: employee relations, training, performance management, onboarding, policy implementation, recruitment/employment and benefits.

Key responsibilities:

• Consults with management team on workforce management
• Processing all personnel action forms and ensuring proper approval
• Overseeing hiring process
• Oversee off boarding process
• Ensuring new hire paperwork is completed and processed
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating
• Partner with Insperity to implement training and development plans
• Plan quarterly and annual performance review sessions
• Supports the benefit administration and open enrollment process to ensure employees have the information they need so they can make informed benefit decisions.
• Actively participates in hiring process for new hires. From, creating job descriptions, to developing recruitment strategies, conducting interviews, and presenting new hire orientations
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Maintain organizational charts and detailed job descriptions along with salary records
• Process employees’ queries and respond in a timely manner
• Maintains current knowledge of, and provides training to management staff to enhance understanding and compliance with State and Federal human resource law and policy
• Explaining human resources policies, procedures, laws, and standards to new and existing employees
• Addressing any employment relations issues, such as work complaints and harassment allegations in partnership with Insperity
• Other additional tasks as and when required

Superfisory Responsibilities

• This position does not have any supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical -Collects and researches data; uses intuition and experience to complement data;
• Communications - Expresses ideas and thoughts verbally; keeps others adequately informed; selects and uses appropriate communication methods.
• Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations;
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Skills

• Knowledge of equal opportunity and affirmative action requirements as related to public sector human resources procedures.
• Knowledge of compensation administration principles and procedures.
• Knowledge of ADA, FLSA, and other employment legislation and regulations.
• Knowledge of FMLA and catastrophic leave policies, procedures, and practices.
• Knowledge of all other federal, state employment laws and regulations
• To perform this job successfully, an individual should have knowledge of Microsoft Word and Microsoft Excel software.

Education and/or Experience

• 3-5 years of Human Resources experience preferred

Language & Interpersonal Skills

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information to management
• Ability to interpret a variety of instructions furnished in written or oral form.

Phycical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Work Enviroment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Normal office environment. The noise level in the work environment varies between quiet and moderate.

Our Benefits:

• Competitive compensation
• A comprehensive Benefits package with flexible options including medical, dental, vision, life, long & short-term disability, AD&D, Flexible Spending Account, Health Savings Account, Dependent Care Account, and a company-sponsored 401k plan
• 11 Company holidays per year
• Work/Life Balance including vacation and sick leave
• Opportunity for role expansion