Summary

SUMMARY DESCRIPTION:

The Human Resources Assistant I provides support and assistance in all areas of HR, including employment, team member relations, communication, team member events, and record retention.

ESSENTIAL JOB FUNCTIONS/DUTIES:

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating talent auditions, performance interviews and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all company matters.
• Reserves in-house training facilities or meeting space and necessary audio-visual equipment.
• Maintains inventory of department supplies and places order when supplies need to be replenished.
• Performs other tasks as assigned.

JOB SPECIFICATIONS:

Education, experience, skills required, equipment used.

• High School diploma or GED.
• Two (2) years of experience as a HR assistant or coordinator.
• Strong guest service and problem-solving skills.
• Strong organizational and decision-making skills.
• Excellent written and verbal communication skills.
• Demonstrated organizational, planning, and project management skills.
• Proficient with Microsoft Office.
• Working knowledge with a HCMS, ATS and LMS.
• Facilitation and presentation skills preferred.

CORE COMPETENCIES:

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages? NoDoes this position have comp authority? NoAbility to secure and maintain a Level 3 NE Gaming License required.

Other Certifications? NoPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:1 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness1 Exposure to cramped spaces1 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights1 Exposure to work safety hazards2 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place1 Ability to lift up to 20 lbs.1 Physical strength to manage routine office materials and tools1 Dexterity of hands and fingers1 Dexterity of feet1 Physical balance: ability to maintain balance and physical control1 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks2 Memory, considering the amount and type of information1 Complexity of decision making1 Time pressure of decision making2 Analytical thinking2 Conceptual thinking1 Ability to compute basic math calculation

COMMUNICATION:1 Fluency in English0 Fluency in another language3 Verbal communication3 Written communication1 Non-verbal communication

SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear0 Ability to smell0 Ability to taste0 Sense of touch