Summary

SUMMARY

The Human Resources Manager is responsible for overseeing the daily operations of talent acquisition, team member relations, HR administration, team member performance management, HCMS, and related training as well as management of special projects in association with these areas of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports.
• Oversees the performance of team members under his/her area of responsibility and consistently sets and example of expected performance and behavior.
• Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations, and controls property wide are enforced.
• Ensures team delivers and maintains a maximum level of property-wide service and satisfaction.
• Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members to ensure property wide communication.
• Creates a motivating work environment.
• Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.
• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
• Practices positive, fair, and ethical relations with all team members, guests, and visitors at all times.
• Administers policies and procedures designed to increase the effectiveness of team member relations and improve relationships between all team members. 
• Provides guidance, counsel, and instruction for management in the administration of human resources policies and procedures, to include all team member-related problems relative to attendance, seniority, work performance, and proper corrective action. 
• Ensures that all federal, state, and local laws are followed and consistently applied throughout the property.
• Provides counseling and guidance to team members on employee relations issues and investigates all team member allegations of discrimination, sexual harassment, or any questionable behavior. Recommends disciplinary action to include verbal, written, and separation.
• Assists Company legal counsel in preparation of legal defense.
• Provides formal and informal training for management/supervisory staff on applicable laws; policies and procedures; discipline and documentation; and federal, state, and local laws.
• Creates and maintains all required documentation in compliance with state, federal and local regulations, as well as company policy. Verifies all form and documents for accuracy and completeness.
• Manages the development and facilitation of HRIS training and implementation.
• Ensures accurate reporting and posting in compliance with state and federal requirements (i.e., EEOC, New Employee Registry, OSHA/Cal OSHA, California/Federal law posters, ACA, ERISA).
• Works with safety as a priority and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs other tasks as assigned.

SKILLS AND QUALIFICATIONS

• Bachelor’s degree or above in a related field or equivalent experience required.
• Eight (8) years of HR experience including talent acquisition, HR administration, employee performance management and three (3) years of HCMS utilization including compliance reporting OR combination of the above mentioned, preferably in the hospitality field.
• Three (3) years in a supervisory capacity required.
• Pre-opening experience a plus.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software; HCMS, ATS and benefit portals. Ceridian and iCIMS preferred.
• Demonstrated outstanding organizational, planning, project management and leadership skills.
• Working knowledge of company internal controls and Policies and Procedures.

COMPENTENCIES

• Leadership & Navigation
• Communication
• Analytical and Critical Thinking
• Relationship-Building
• Teamwork Orientation.
• Problem Solving/Analysis
• Business Acumen
• Flexibility
• Trust/Integrity
• Guest Focus
• Initiative
• Decision Making
• Stress Management/Composure

SUPERVISORY RESPONSIBILITY

Yes. Number of direct reports will vary.

POSITION TYPE/EXPECTED HOURS OF WORK

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property.

TRAVEL

Occasional travel, primarily within the state, is required for this position.

CERTIFICATION REQUIREMENTS

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Applicable professional certification preferred.

 Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS ASSESSMENT

Rating Scale

0 – Not Applicable to This Position

1 – Normal: Conditions Similar to Everyday Life

2 – Above Average: Beyond Normal Levels

3 – Extreme: Extraordinary Levels

Work Environment

1 - Accessibility of all worksites required for the position

1 - Exposure to weather and temperature extremes

1 - Exposure to darkness

1 - Exposure to cramped spaces

1 - Exposure to loud noises

1 - Exposure to chemicals and fumes

1 - Exposure to dust

1 - Exposure to heights

1 - Exposure to work safety hazards

2 - Exposure to secondhand smoke

2 - Amount of overtime/extended work hours required

Physical Effort

1 - Physical mobility: movement from place to place on the job, considering distance and speed

1 - Physical agility: ability to maneuver body while in place

1 - Ability to lift up to 50 lbs

1 - Physical strength to handle routine office materials and tools

1 - Dexterity of hands and fingers

1 - Dexterity of feet

1 - Physical balance: ability to maintain balance and physical control

1 - Coordination: including eye/hand, hand/foot, etc.

1 - Endurance: prolonged physical activity with limited opportunity to rest

Mental Effort

2 - Concentration/intensity: prolonged mental effort with limited opportunity for breaks

2 - Memory, considering the amount and type of information

2 - Complexity of decision making

2 - Time pressure of decision making

2 - Analytical thinking

2 - Conceptual thinking

1 - Ability to compute basic math calculation

Communication

1 - Fluency in English

1 - Fluency in another language

3 - Verbal communication

3 - Written communication

1 - Non-verbal communication

Sensory Abilities

1 - Ability to see

1 - Ability to distinguish colors

1 - Ability to hear

1 - Ability to smell

1 - Ability to taste

1 - Sense of touch

AAP/EEO Statement

Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position.