Sales Development Representative

General Summary:

The Sales Development Representative provides support for the sales team. This role is responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage potential partners. This role works in partnership with the sales team to begin the forefront of the sales process.

Essential Duties and Responsibilities:

• Works collaboratively with sales executives to identify net-new sell-to opportunities
• Heavy emphasis on outbound, proactive calling to cultivate business (75 calls per day)
• Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies
• Uncovers business needs through a consultative approach to learn more about company objectives, pain points, processes, and opportunities for improvement
• Drives sales growth and pipeline by setting up qualified meetings
• Identifies the appropriate opportunity for the correct solution, stays up to date on new software and products

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform routine situations and procedures with limited supervision
• Excellent customer service skills
• Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization
• Multi-task working in a fast paced, ever changing work environment
• Organized, self-motivated, eager
• Knowledge of the IT, Professional Services, Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) markets
• Demonstrate exceptional positioning and qualification skills, with proven evidence of reaching sales objectives
• Strong, professional verbal and written communication skills

Educational/Vocational/Previous Experience Recommendations:

• Requires broad knowledge of job procedures and tools (Microsoft Suite and Salesforce and Outreach)
• Preferred: Experience or knowledge in Managed Services industry or inside sales/outbound sales
• Bachelor’s degree required in related field or equivalent business experience
• 1 years of experience in relevant field 

Working Conditions:

• Tampa, FL in office full time 
• 0-10 % travel may be required