Job Summary:

We are looking for an Administrative Assistant. This position will be a full-time and onsite long-term contract opportunity.

Candidates must be local to Jacksonville, FL.

What You’ll Do

• Conduct Central Abuse Hotline Record Search for owner/operators in client's System of child care programs at renewal to license
• Demonstrate proficiency in using Child Care Regulation computer application (CARES) and other programs and databases (e.g., MFMP (MyFloridaMarketPlace), Outlook, MS Office) in order to complete assigned tasks
• Greet child care clients, providers and the public by phone, email and in person and direct them appropriately, handle routine requests and provide general information
• Date stamp incoming mail and other documents, distribute to appropriate staff, process outgoing mail daily
• Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy
• Send electronic Inquiry Packets to clients and maintain log
• Check voice mail throughout the day and take messages, distribute to appropriate staff
• Check email throughout the day and respond appropriately, forward as needed
• Prepare travel vouchers timely for staff
• Inventory office supplies monthly, request or prepare requisitions in procurement portal for approvals
• Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date
• Assist staff in setting up new files, maintain and organize licensing files on ongoing basis
• Assist in administrative actions, organize legal files and maintain documents for court actions
• Assist with public events, mail outs, trainings and provider meetings
• Follow all client's policies, particularly in data security, confidentiality of protected information, and access to background screening documents

What You'll Need

Required

• Must have a High School Diploma or equivalent
• Proficiency using a computer
• Excellent Customer Service Skills (professional office)
• Proficient using Microsoft Office
• 2 years of experience in a professional customer facing customer service experience
• 1 year of experience creating and using electronic files and document management
• Experience distributing phone messages and incoming mail
• Experience with office supply inventory and ordering

Preferred

• Experience processing travel vouchers
• Experience using MFMP (MyFloridaMarket Place)

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Job Types: Full-time, Contract

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person