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Position Summary:
Responsible for the administration and coordination of the day-to-day functions of the Childhelp National Child Abuse Hotline, as well as direct administrative support to the Hotline Leadership Team.
This position does not have direct reports.
This is a grant funded position.
Essential Functions:
Provides administrative support for program leadership through a variety of activities including facilitation of meetings, training, and coordinating special projects by carrying out the following duties.
% of Time
Essential/
Non-essential
Standard Administrative Work
* Attends and takes minutes for meetings and trainings such as individual 1:1, all-staff meetings, and supervisory team meetings, as necessary
* Prepares routine and individualized correspondence, including letters and email to internal and external audiences
* Process contracts and other documents, using Adobe to merge, request signatures, and archive following organizational processes
* Provides support for administrative activities/events, such as monthly help seeker stories and payroll support
* Prepares and processes external notifications to outside agencies
* Creates and maintains electronic files with all paperwork and written reports
* Assists in writing, designing and implementing templates, forms, processes and tools to be used within the program
* Prepares programmatic manuals, policies and procedures for review by program leadership
45%
E, 1, 2, 4, 5
Data Coordination
* Perform data entry and administrator approvals as needed for resource database
* Collects data and disseminates to appropriate parties as scheduled or needed.
* Supports the development of various reports, including monitoring of open cases daily.
* Conducts research as needed through internet searches for various projects
50%
E 1, 2, 3, 4, 5
Other
* Performs other related duties, as assigned by the Program Director
5%
NE
Requirements
Education/Experience/Knowledge/Understanding
* High school diploma or general education degree (GED)
* Minimum two (2) years of previous related experience
* Clear fingerprint background screening through the Department of Justice, FBI and Child Abuse Index
Skills
* Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population.
* Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others.
* Presents strong professional decorum
* Advanced word processing, spreadsheet, and graphics software skills, e.g., in the use of MS Office Applications such as Outlook, Word, Excel and Power Point. Advanced skills in Adobe Acrobat.
* Proficient in the use of a PC; in a Windows environment; and in the use of the Internet
Abilities
* Ability to work independently and collaboratively as part of a team.
* Ability to maintain confidentiality
* Ability to understand and solve problems by applying basic analytical skills to include undertaking a process of information and data collection and analysis for integration purposes; Identifying and making sets of information and determining their relationships; codifying this data to detect trends and issues in the data and information in a logical and factual manner; making logical deductions from data; and identifying a solution for resolving the problem.
* Willingness and ability to embody Childhelp's core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & Managing
Physical Demands
* Ability to frequently walk, bend, see, hear, speak, physically flexible, drive, stand; occasionally sit, push/pull stoop, lift up to 25 lbs., carry up to 25 lbs., run, kneel, squat, reach overhead; seldom climb.
* The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Full Time
$43k-54k (estimate)
05/02/2024
05/18/2024
childhelp.org
PHOENIX, AZ
200 - 500
1959
NGO/NPO/NFP/Organization/Association
SARA OMARA
<$5M
Social & Legal Services
Childhelp is a non-profit organization that works prevention, intervention, and treatment programs for child abuse.