Business Development Manager

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The Service Sales Business Development Manager has the task of delivering the service portfolio to ABB customers within the Marketing & Sales, Electrification Services (ELSE), helping to drive sales volumes and margins across the Service product portfolio and regularly updating the database with changes made on site. You will be responsible for developing tactical and strategic customer plans to meet financial orders, sales and margin goals. In this role, the Business Development Manager will be responsible to grow the ABB EL Services portfolio including service engineering solutions, hardware solutions, aftermarket parts, and ABB Ability Digital Solutions within the states of Missouri, Kansas, and Arkansas. The Business Development Manager will own identifying, developing, and closing orders while supporting both the businesses short term and long term goals. To achieve these goals, the Business Development Manager will access the market by leveraging a combination of direct end customer engagement, the ABB EL Rep Network, ABB’s C&I, OEM (Original Equipment Manufacturer) and Utility Sales Channels, Distribution Customers, and Direct End Users. In this role you will play a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value added solutions.

Your responsibilities

• Provide sales leadership in assigned geography through the formulation and execution of strategies that leverage local operational service solutions capabilities, ABB Rep Network customer access, and OEM / Distribution channels
• Maintain / Grow service volume at identified traditional ABB EL Services accounts
• Establish strong relationships with ABB Reps; implement account planning and pacing processes to ensure Reps are focused on promoting and selling service solutions in the market
• Collaborate with ABB’s C&I and OEM, and Utility sales team to leverage existing relationships with distributors, OEMs, and Utility customers to promote the ABB EL Services portfolio
• Utilize the installed equipment database to document customer installed base, grasp the existing installed base, and identify and develop sales opportunities
• Maintain knowledge of market trends, competitive actions, customer trends and installed base and market levels of pricing for supported classes of services or products, utilize that knowledge to collaborate with operations to ensure local service support is aligned to meet customer and competitive landscape
• Maintain accurate and up to date records of all opportunities and disposition opportunities as they evolve in ABB's CRM System (Salesforce.com) (SFDC accuracy is critical to role) Communicating contract details in accordance with ABB offerings and strategy, and managing associated administrative sales processes

Your background

• Bachelor's Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 10 years of experience in an industrial or utility sales role) and minimum 5 years of experience years of experience in sales or marketing
• Sound knowledge of electrical power studies, switchgear, circuit breakers and protective relaying and the industrial, commercial and utility market
• The ability to develop and manage customer relationships
• A collaborative, solution focused approach and strong written and spoken communication skills
• Self starter, energetic and positive contributor to the team environment
• Demonstrated success in developing new customer volume / trade area
• Fluent in the English language
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB Electrification Services empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com