The Missouri State Emergency Management Agency has responsibility for coordinating disaster response and recovery operations across Missouri – responding to everything from tornadoes and flooding to ice storms to the coronavirus pandemic. SEMA operates the State Emergency Operations Center and provides training and grants to strengthen Missouri’s resilience against natural disasters.

SEMA’s mission is to help our fellow Missourians prepare for, respond to and recover from all emergencies. Each step will be guided by our core values of respect, integrity, trust, honesty and compassion.

SEMA is currently seeking a customer service, training coordination position, requiring the ability to track and organize training courses conducted throughout the State. The successful candidate will possess great written and verbal communications skills, and will coordinate with multiple state and federal agencies and partners. This position is supervised by the Missouri State Training Officer

Job Description:

• Utilizing a computer keyboard and word processing software, type and edit a variety of material, frequently involving technical or specialized terminology.
• Maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving.
• Enters, updates, and/or retrieves information in automated systems; develops and maintains spreadsheets; utilizes various software packages in the performance of duties.
• Carries out assigned responsibilities with relative independence in accordance with agency and program policies, rules or procedures.
• Work collaboratively within the training program coordinating the delivery of training and education opportunities for emergency preparedness activities.
• Prepare purchase and supply requisitions, process invoices and other program or agency documents.
• Arrange travel and accommodations for instructors and students.
• Perform other duties as assigned.

Qualifications:

High School diploma or equivalent and 4 or more years of relevant experience. (Substitutions may be allowed)

Preferred skills include experience working with learning management and registration systems, project management experience, attention to detail, strong organizational and problem-solving skills.

Knowledge, Skills, and Abilities:

• Must possess great customer service skills
• Must possess good communications skills
• Must be friendly and dependable
• Must possess basic computer/office skills, including being proficient in Microsoft Office.
• Must possess knowledge of basic office equipment

If you have questions about this position please contact:

DPS.Hires@dps.mo.gov

The Missouri Department of Public Safety is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Those with limited English proficiency or who need auxiliary aids or other services, can contact DPS.Hires@dps.mo.gov. For Relay Missouri, please dial 711. For TTY/TDD, please dial.800-735-2966.