Position Overview:

The Business Development Manager’s primary responsibilities are making sure FOREO Inc. provides customers with key product inventory and solutions for our products and creating long-term customers with experiences built on trust. The Business Development Manager drives the business sales strategy for their book of business and manages partnerships across a market area that encompasses USA and Canada locations. By leading and inspiring all partners to provide unparalleled customer service, the Business Development Manager fosters long-term loyalty to FOREO and its business development solutions. The Business Development Manager is also responsible for distribution strategy, coordinating marketing efforts, product launches and sales promotions.

Essential Job Functions: 

• Relationship Management:
  • Direct Relationship Calls with all accounts.
• Drives the strategy and infuses the business vision into professional relationships in designated market location.
• Maintains a constant influence with every customer, ensuring role is intensely focused on forging new relationships with local businesses, managing accounts, and building loyalty by providing quality experiences for business partners.
  • Executes at least one relationship Building Activity per account.
• Plans, sources and executes training activities with accounts.
• Responds to key clients’ needs as well as claims or complaints
• Reporting, Strategy and Execution:
  • Uploads sell-out reports by account.
  • Develops and maintains account strategy/retailer marketing calendar.
  • Calls with Head of BD to discuss Sales against Plan & Strategy.
  • Maintains promotional tracker.
  • Forecasts and plans new product launches strategies per account.
• Defines and evaluates SKU distribution and retail strategy within assigned accounts to support commercial development in North America.
• Plans, executes and supports national events and trade shows.
• Sales Plan Achievement and Reporting (Revenue & Profitability):
  • Prepares all Presentation materials and Lead Market Meetings for all accounts.
  • Reports on Sales & Marketing Plan by Account:
    • Assortment updates
    • Inventory Strategy
    • New Product Launches
    • Promotions
    • Events & Animations
  • Reports on Sales Plan revenue Targets by Account.
  • Reports on Profitability Targets by Account to reflect key indicators including marketing spend, returns per account, Discounts Applied/Margin Retained, Sampling/GWP support.
• Responsible for driving assigned accounts in North America, building relationships and identifying and prospecting new account opportunities as requested.
• Builds a strong business relationship that helps company succeed and enables our customer’s stores to reach and exceed performance goals.
• Bridges the worlds of retail, corporate, and business development by combining the company’s vision with field execution to create future business success for our customer’s distribution channels.
• Plans and executes product launches and marketing efforts between accounts to ensure compliance with brand guidelines and marketing strategies.
• Other duties as assigned.
• Regular and reliable attendance is an essential function of the job.

Knowledge, Skills and Abilities:

• Ability to lead and influence cross-functional relationships with both internal and external partners.
• Proven ability to drive incremental revenue, create new relationships and manage existing ones, and build loyalty within a market region.
• Strong understanding of how to position solutions for retail partnerships.
• Ability to adapt to changes and work in a fast paced, demanding environment.
• Team player with a positive attitude and strong interpersonal skills.
• Knowledge of beauty and skincare industry, esthetician a plus.
• Must be able to work independently, be self-motivated and goal oriented.
• Experienced using BI Tools (Tableau) and Relational database management system preferred.
• Experience with CommerceHub and dropship models preferred.

Requirements:

• Bachelor’s degree in marketing, sales or business administration preferred; High School Diploma/GED or equivalent required.
• 3-5 years of sales, account management and/or education experience in business development in luxury beauty (or related).
• Experience working in retail or ecommerce as an account manager or buyer is highly desirable.
• High level of proficiency with Microsoft Excel and Google Suite applications.
• Excellent communication skills with the ability to clearly communicate in English, both verbally and in writing) to all level of personnel.
• Ability to work a flexible and hybrid schedule (work hours will be based on business needs).
• Ability to travel domestically and internationally.

Work Environment & Physical Demands:

Individual must possess the knowledge and following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time.
• Manual and physical dexterity needed to operate a computer keyboard and handle paper documents.
• Sufficient vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on papers.
• Adequate hearing and verbal abilities to communicate effectively in person and by telephone.
• Ability to lift and carry items weighing up to 25 pounds.

Position Progression: The Business Development Manager can be promoted to Business Development Manager & Team Lead and/or Head of Business Development.